Inside Sales Representative

Liquid Handling Equipment Inc; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching program

Paid time off

Parental leave

Job summary

Liquid Handling Equipment Inc in Knoxville, Tennessee is seeking a professional for a sales support role. You will handle incoming sales calls, prepare quotes, and provide exceptional customer service to foster positive relationships.

The ideal candidate has a Bachelor's degree or equivalent experience, excellent organizational skills, and the ability to work effectively under minimal supervision. The company offers an attractive benefits package including medical, dental, vision insurance, and career growth opportunities.

Qualifications

• Ability to thrive in a high-paced environment.
• Strong self-motivation with minimal supervision.
• Demonstrated learning of technical product information.

Responsibilities

• Handle incoming sales calls and foster positive customer relationships.
• Support sales representatives and engineering with administrative tasks.
• Prepare and deliver accurate quotes for equipment and services.
• Resolve customer queries and issues timely and professionally.
• Collaborate on strategies for sales growth and customer satisfaction.

Skills

Multitasking

Organizational skills

Communication

Interpersonal skills

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent experience

Job description

About Us

Liquid Handling Equipment, Inc. is committed to being the premier system specialists for above-ground tanks, pumps, mixers, metering, filtration and related accessories in the Southeast. For over 30 years, Liquid Handling Equipment has strived to meet and exceed our customers’ and suppliers’ expectations. In today’s business climate, our customers need us to understand their needs and prepare ourselves to solve their problems in a timely manner.

Liquid Handling Equipment operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. With a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission‑critical components to diverse end markets and applications.

Company

Liquid Handling

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Requirements

• Bachelor’s degree or equivalent experience
• Excellent multitasking and organizational skills, capable of thriving in a high‑paced environment.
• Strong self‑motivation and the ability to work effectively under minimal supervision.
• Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members. Works well with others.
• Proficiency in Microsoft Office
• Demonstrated ability to learn and understand technical product information.
• A commitment to providing outstanding customer service and support.

Benefits

Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment to all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.