Inside Sales Representative

Flow Control Group; Robinson Crossroads (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching program

career growth opportunities

employee referral program

paid time off and holidays

parental leave

Job summary

Flow Control Group seeks a customer-focused sales support specialist for our Knoxville, TN operation. You will handle incoming sales calls, support outside sales and engineering with coordination, and prepare accurate quotes to meet customer needs.

You will deliver exceptional service, resolve queries promptly, collaborate on growth strategies, keep product knowledge current, and record all activities in our system; occasional cross-department assistance is expected.

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Job description

Liquid Handling Equipment, Inc., 1640 Schaeffer Rd, Knoxville, Tennessee, United States of America

Job Description

Posted Tuesday, May 26, 2026 at 4:00 AM

Company: Liquid Handling

About Us

Liquid Handling Equipment, Inc. is committed to being the premier system specialists for above-ground tanks, pumps, mixers, metering, filtration and related accessories in the Southeast. For over 30 years, Liquid Handling Equipment has strived to meet and exceed our customers’ and suppliers’ expectations. In today’s business climate, our customers need us to understand their needs and prepare ourselves to solve their problems in a timely manner.

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

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Liquid Handling Equipment operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:

• Medical, Dental and Vision insurance (among other plans)
• competitive 401(k) matching program
• career growth opportunities
• employee referral program
• paid time off and holidays
• parental leave

Training:

FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer:

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

Liquid Handling Equipment, Inc., 1640 Schaeffer Rd, Knoxville, Tennessee, United States of America