Inside Sales Representative

Toyota Automated Logistics; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Plan with company 
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Vacation / Holiday Pay

Paid Volunteer time off

Tuition Reimbursement

Professional Associations, Conferences

Company Meetings & Events

Job summary

Toyota Automated Logistics seeks an Inside Sales Representative to support customers, respond to inquiries, and process orders within our online and field sales network. You will maintain CRM data, prepare quotes, and ensure timely follow-up through the purchase cycle.

Ideal candidates have 0–2 years in customer service, strong communication skills, and the ability to work both independently and as part of a team. This role offers growth within a global logistics environment.

Qualifications

• Associate degree in technology or business.
• Bachelor’s degree preferred.
• 0–2 years’ customer service experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Responsive and able to react quickly.
• Team player who can also work independently.
• Entrepreneurial mindset to identify process improvements.
• Detail oriented with high accuracy.
• Proficient with Microsoft Office; CRM/ERP systems.

Responsibilities

• Develops product knowledge through training and meetings.
• Responds quickly to inbound inquiries via phone, email, or forms.
• Provides quotes with product info, pricing, shipping terms.
• Processes orders and follows up through purchasing cycle.
• Uses Microsoft Office, D365, and CRM to manage sales.
• Maintains customer database in CRM systems.
• Keeps supplier information and product content up to date.
• Communicates strategic information about suppliers, customers, and competition.
• Performs other duties as directed by management.

Skills

Communications

Time management

Team player

Customer service

Education

Associate Degree in Technology or Business

Bachelor’s degree preferred

Tools

Microsoft Office

Microsoft CRM/ERP

Microsoft D365

Job description

Job Overview

An Inside Sales Representative works with customers to provide and ensure that products fulfill their specified applications and criteria with best-in-class service and support. This role, on the Inside and Online Sales Team, provides sales support and assistance to our Field Sales network, Integrated Systems customers and our online/eCommerce sales efforts by responding to customer inquiries and performing a variety of duties related to these inquiries in a timely manner.

Job Functions

• Develops and maintains product knowledge through formal training, sales meetings and personal efforts
• Responds quickly to inbound customer inquiries; phone calls, emails, completed website forms
• Provides professional, accurate and detailed quotes with product information, pricing, shipping specifications, and payment terms in a timely manner
• Process orders and provide follow up throughout the completion of the purchasing cycle
• Demonstrates effective use business tools, Microsoft Office, Microsoft D365, Microsoft CRM
• Accurately maintain customer database information in Microsoft CRM
• Contribute to the maintenance of supplier information and product content
• Communicate strategic information regarding suppliers, customers and competition
• Any and all other such duties or assignments as directed by management

Travel Requirements

Required Qualification s and Preferred Skills:

• Associate Degree in a Technology or Business Discipline (Bachelor’s degree preferred)
• Material Handling knowledge preferred
• 0-2 years’ customer service skills experience preferred
• Strong communications skills (listening, written and verbal)
• Strong organizational and time management skills
• Responsive, the ability to react quickly and positively
• Team player who can also work independently.
• Demonstrates drive to succeed, entrepreneurial mindset to identify process improvements as part of the team
• Confident, positive, and enthusiastic approach about company, products, and processes
• Develops knowledge about company products and processes within 6 months in role
• Detail oriented to provide high quality work with moderate supervision
• Demonstrated proficiency in Microsoft Office, Microsoft CRM/ERP within 6 months in role
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

About Toyota Automated Logistics

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation / Holiday Pay
• Paid Volunteer time off
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.