Inside Sales Representative

Dakota Premium Hardwoods, LLC.; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Vision

Life insurance

Long-term disability

401k eligibility on day one

401k match

Job summary

Dakota Premium Hardwoods, LLC in Houston seeks an Inside Sales Support to assist outside sales with quotes, order entry, product availability and customer follow-up. The role involves handling inquiries by phone and email and coordinating with the branch team on deliveries and issue resolution.

Ideal candidates bring working knowledge of lumber, cabinet supply or woodworking industries, solid computer skills, and a proactive, customer-service mindset.

Qualifications

• Experience in the lumber, cabinet supply, or woodworking industries.
• Excellent communication and customer service mindset.
• Proficient with computers and office software.
• Ability to handle quotes, orders, and follow-up.
• Willingness to work Monday–Friday 7:30–5:00.

Responsibilities

• Support outside sales with quotes, order entry and follow-up.
• Assist customers by phone and email with product questions and orders.
• Coordinate with branch team on order status, deliveries and issues.
• Handle limited will-call traffic.

Skills

Communication skills

Customer service

Multitasking

Computer skills

Lumber knowledge

Industry familiarity

Team collaboration

Job description

Reports to: Branch Manager

Dakota Premium Hardwoods, a distributor of lumber, plywood, laminate and hardware products serving the custom cabinet and woodworking industries, is seeking an Inside Sales Support team member in Houston. This role works closely with outside salespeople and customers to provide responsive service and support day-to-day sales activity.

Position Summary:

Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up; assisting customers by phone and email with product questions and orders; and coordinating with the branch team on order status, deliveries and issue resolution. Will-call traffic is limited, with occasional assistance as needed.

The ideal candidate is an energetic, positive self-starter with a friendly disposition, strong communication skills and a commitment to excellent customer service. At a minimum, candidates must have working knowledge of the lumber, cabinet supply or woodworking industry and familiarity with its products and terminology. Solid technology and computer skills, attention to detail and the ability to manage multiple requests are essential.

Hours are Monday through Friday 7:30 - 5:00.

*Benefits include:

• Paid Time Off and Holidays
• Health
• Vision
• Company sponsored life insurance
• Long-term disability
• Eligible for 401k first day of employment
• Company 401k Match

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.