Inside Sales & Customer Support: Lumber & Cabinets

Dakota-Premium-Hardwood; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Vision Insurance

Company sponsored life insurance

Long-term disability

401k first day of employment

Company 401k Match

Job summary

Dakota Premium Hardwoods, a lumber and hardware distributor serving the custom cabinet and woodworking industries, seeks an Inside Sales Support team member in Houston to assist outside salespeople and customers with quotes, order entry, product availability and follow-up.

You will handle customer inquiries by phone and email, coordinate with the branch team on order status and deliveries, and help ensure timely issue resolution, with weekday hours 7:30–5:00.

Qualifications

• Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up.
• Assisting customers by phone and email with product questions and orders.
• Coordinating with the branch team on order status, deliveries and issue resolution.

Responsibilities

• Support quotes and order entry for outside salespeople.
• Answer customer inquiries by phone and email.
• Coordinate with branch on deliveries and issue resolution.

Skills

Customer service

Communication skills

Computer skills

Lumber industry knowledge

Order entry

Job description

Dakota Premium Hardwoods, a lumber and hardware distributor serving the custom cabinet and woodworking industries, seeks an Inside Sales Support team member in Houston to assist outside salespeople and customers with quotes, order entry, product availability and follow-up.

You will handle customer inquiries by phone and email, coordinate with the branch team on order status and deliveries, and help ensure timely issue resolution, with weekday hours 7:30–5:00.