Inside Sales Representative

Dakota-Premium-Hardwood; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Vision Insurance

Company sponsored life insurance

Long-term disability

401k first day of employment

Company 401k Match

Job summary

Dakota Premium Hardwoods, a lumber and hardware distributor serving the custom cabinet and woodworking industries, seeks an Inside Sales Support team member in Houston to assist outside salespeople and customers with quotes, order entry, product availability and follow-up.

You will handle customer inquiries by phone and email, coordinate with the branch team on order status and deliveries, and help ensure timely issue resolution, with weekday hours 7:30–5:00.

Qualifications

• Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up.
• Assisting customers by phone and email with product questions and orders.
• Coordinating with the branch team on order status, deliveries and issue resolution.

Responsibilities

• Support quotes and order entry for outside salespeople.
• Answer customer inquiries by phone and email.
• Coordinate with branch on deliveries and issue resolution.

Skills

Customer service

Communication skills

Computer skills

Lumber industry knowledge

Order entry

Job description

Reports to: Branch Manager

Dakota Premium Hardwoods, a distributor of lumber, plywood, laminate and hardware products serving the custom cabinet and woodworking industries, is seeking an Inside Sales Support team member in Houston. This role works closely with outside salespeople and customers to provide responsive service and support day-to-day sales activity.

Position Summary:

Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up; assisting customers by phone and email with product questions and orders; and coordinating with the branch team on order status, deliveries and issue resolution. Will-call traffic is limited, with occasional assistance as needed.

The ideal candidate is an energetic, positive self-starter with a friendly disposition, strong communication skills and a commitment to excellent customer service. At a minimum, candidates must have working knowledge of the lumber, cabinet supply or woodworking industry and familiarity with its products and terminology. Solid technology and computer skills, attention to detail and the ability to manage multiple requests are essential.

Hours are Monday through Friday 7:30 - 5:00.

*Benefits include:

• Paid Time Off and Holidays
• Health
• Vision
• Company sponsored life insurance
• Long-term disability
• Eligible for 401k first day of employment
• Company 401k Match

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.