Inside Sales Representative

Ultimate Staffing Services; Fresno (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

Ultimate Staffing Services in Fresno is seeking an Inside Sales professional to manage customer interactions, support order entry, and drive sales objectives in a fast-paced environment. The role emphasizes accuracy, customer focus, and proactive communication with Quality Control and Buying teams.

Responsibilities include pricing, promotions, data entry, and maintaining a robust book of accounts, while meeting daily sales targets and delivering extraordinary customer service.

Qualifications

• Experience in inside sales or customer service.
• Ability to perform basic math for pricing.
• Proficient in Excel for calculations and data entry.

Responsibilities

• Call current customers to complete the order entry process.
• Alert customers to any important operational, quality, or pricing concerns.
• Walk the warehouse multiple times a week to check product quality.
• Practice suggestive selling with customers using relevant market data.
• Manage an independent book of accounts.
• Quote daily and/or weekly pricing to customers.
• Coordinate or write customer promotions.
• Communicate product information to Quality Control and Buying teams, focusing on pricing and quality.
• Communicate competition information to Sales and Buying teams.
• Perform basic math calculations to determine pricing offers while meeting sales objectives.
• Enter basic data into a computer system after training.
• Use Excel for basic calculations and formulas.
• Maintain a consistent flow and speed to handle multiple customer orders in a short period of time.
• Be competitive and continually strive to improve base business.
• Set up and service new customers quickly, efficiently, and professionally.
• Make decisions in critical moments without assistance.
• Maintain a positive attitude and be a team player.
• Be detail-oriented and have a sense of responsibility and urgency.
• Work holidays, weekends, and after hours as needed.
• Always follow safety rules and regulations.
• Maintain a valid driver's license and a clean DMV record.
• Provide extraordinary customer service.
• Perform other duties as assigned.

Tools

Excel

Job description

Position Overview

Ultimate Staffing Services is actively seeking an Inside Sales professional to join their client's dynamic team in Fresno. The ideal candidate will be responsible for managing customer interactions, ensuring high levels of customer satisfaction, and contributing to sales objectives. This role requires a proactive and detail-oriented individual who thrives in a fast-paced environment.

Responsibilities

• Call current customers to complete the order entry process.
• Alert customers to any important operational, quality, or pricing concerns.
• Walk the warehouse multiple times a week to check product quality.
• Practice suggestive selling with customers using relevant market data.
• Manage an independent book of accounts.
• Quote daily and/or weekly pricing to customers.
• Coordinate or write customer promotions.
• Communicate product information to Quality Control and Buying teams, focusing on pricing and quality.
• Communicate competition information to Sales and Buying teams.
• Perform basic math calculations to determine pricing offers while meeting sales objectives.
• Enter basic data into a computer system after training.
• Use Excel for basic calculations and formulas.
• Maintain a consistent flow and speed to handle multiple customer orders in a short period of time.
• Be competitive and continually strive to improve base business.
• Set up and service new customers quickly, efficiently, and professionally.
• Make decisions in critical moments without assistance.
• Maintain a positive attitude and be a team player.
• Be detail-oriented and have a sense of responsibility and urgency.
• Work holidays, weekends, and after hours as needed.
• Always follow safety rules and regulations.
• Maintain a valid driver's license and a clean DMV record.
• Provide extraordinary customer service.
• Perform other duties as assigned.

Requirements

Available to work Monday through Friday, during the first shift.

Benefits

• The role offers a competitive pay range from $20 to $21 per hour, depending on experience.

Additional Details

The successful candidate will demonstrate a strong commitment to customer service and the ability to excel in a collaborative team environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.