Inside Sales Representative

HelpSystems LLC; Eden Prairie (MN); On-site; USD 50,000 - 55,000; Full time

Job summary

Fortra in Eden Prairie, MN is seeking an Inside Sales Representative to grow the customer base through target account prospecting and ABS tools. You will initiate calls to build relationships, qualify opportunities, and guide prospects through the sales process while mentoring newer team members.

This full-time role requires a Bachelor's degree in business, sales, or marketing, plus strong verbal and written communication, organization, and time management.

Qualifications

• Bachelor's degree, preferably in business, sales, or marketing.
• Demonstrated ability to learn technical components of software products.
• Demonstrated ability to prospect solutions to potential customers, research targeted customers, position solutions, and pass qualified leads to Account Representatives
• Confident and positive attitude when facing complex organizations and processes.
• High degree of customer focus and relationship orientation.
• Strong influence management for collaboration with stakeholders.
• Excellent verbal and written communication skills.
• Strong organization and time-management skills.
• Proven record of accomplishment of consistently exceeding corporate objectives and quotas.
• Strong presentation, communication, organization, and time management skills.
• Self-motivated, able to work with minimal direction, and results driven.

Responsibilities

• Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.
• Initiate telephone calls to develop relationships, identify problems, and propose our software and services.
• Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
• Communicate customer demand and trends internally.
• Develop and maintain excellent relationships with internal staff and external customers.
• Document all communications with customers diligently in CRM tool.
• Prioritize tasks and multi-task to address current company goals and objectives.
• Provide cross-sell referrals to other business areas.
• Document calls and results; reporting metrics to management as required.
• Mentor new ISRs and help acclimate them to the team/company.
• Serve as a resource for new ideas on prospecting, processes, and efficiencies.
• Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting.
• Attend tradeshows to generate leads as needed.
• Achieve annual quota according to pre-determined plans.
• Other responsibilities as assigned

Skills

Prospecting

Relationship building

Verbal communication

Written communication

Time management

Self-motivation

Influence management

Education

Bachelor's degree (business/sales/marketing)

Job description

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

The Inside Sales Representative is responsible for supporting the growth of Fortra's customer base through prospecting target accounts and utilizing ABS (Account Based Strategy) tools. This includes following up on outbound campaigns that provide a prospective stream for Account Representatives and Account Executives. Additionally, as a senior member of the Business Development team, the successful incumbent will provide mentorship and training to newly promoted Inside Sales Representatives.

WHAT YOU'LL DO

• Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.
• Initiate telephone calls to develop relationships, identify problems, and propose our software and services.
• Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
• Communicate customer demand and trends internally.
• Develop and maintain excellent relationships with internal staff and external customers.
• Document all communications with customers diligently in CRM tool.
• Prioritize tasks and multi-task to address current company goals and objectives.
• Provide cross-sell referrals to other business areas.
• Document calls and results; reporting metrics to management as required.
• Mentor new ISRs and help acclimate them to the team/company.
• Serve as a resource for new ideas on prospecting, processes, and efficiencies.
• Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting.
• Attend tradeshows to generate leads as needed.
• Achieve annual quota according to pre-determined plans.
• Other responsibilities as assigned

QUALIFICATIONS

• Bachelor's degree, preferably in business, sales, or marketing
• Demonstrated ability to learn technical components of software products
• Demonstrated ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and successfully pass qualified leads to Account Representatives
• Confident and positive attitude when facing complex organizations and processes
• High degree of customer focus and relationship orientation
• Strong influence management for collaboration with stakeholders
• Excellent verbal and written communication skills
• Strong organization and time-management skills
• Proven record of accomplishment of consistently exceeding corporate objectives and quotas
• Strong presentation, communication, organization, and time management skills
• Self-motivated, able to work with minimal direction, and results driven

Compensation: 50,000 USD - 55,000 USD Base

At Fortra, we're breaking the attack chain. Ready to join us? At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes:

• Health, dental, and vision coverage as of hire
• Immediate enrollment in 401(k), HSA, and FSA plans
• Flexible PTO policy
• Tuition and personal enrichment reimbursement
• Option to enroll in ID Theft Protection Program

At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job. Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.