Inside Sales Representative

Windows Direct USA; Cincinnati (OH); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Windows Direct USA in Cincinnati, OH is seeking an Inside Sales Representative to be the face of the company, responding to quotes, answering questions, and scheduling meetings with Project Managers.

You should have call center or inside sales experience, strong communication skills, and be able to work evenings/weekends. We offer an hourly rate with bonus opportunities and a solid benefits package.

Qualifications

• Experience in call center or inside sales environment.
• Excellent computer and communication skills.
• Available to work evenings and weekends if needed.
• Front-line role influencing customer perception.

Responsibilities

• Interact with customers over the phone, email, or online chat in a professional manner.
• Schedule and confirm appointments.
• Inbound and outbound calls (~35 per hour).
• Customer service and data accuracy.
• Support sales reps schedules and help achieve quotas.

Skills

Active listening

Verbal communication

Critical thinking

Problem solving

Interpersonal skills

Tenacity

Resiliency

Patience

Follow written and verbal instruction

Job description

Windows Direct USA / Baths Direct USA is one of the fastest growing brands in the remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify windows, doors & bathrooms across North America by manufacturing and installing attractive, durable and maintenance remodeling fixtures. Thereby, we enrich the lives of those we touch in the Cincinnati, Louisville, and Lexington markets.

In your role as an Inside Sales Representative, you will be speaking to our potential customers as the face of our company and will be responsible for creating a great first impression! You will be responsible for responding to customers who request a quote, answer questions, and find the best time for them to meet with one of our Project Managers. No Cold Calling required! We also provide an outstanding incentive program for setting appointments.

We are looking to hire an experienced Inside Sales Representative at our Cincinnati, OH office. A qualified applicant will have excellent computer and communication skills, call center or inside sales experience, customer service experience, be available to work evenings and weekends if needed, and be able to resolve conflicts and issues. Representatives must have a clear and friendly telephone voice. They are front-line employees for a company and strongly influence how customers feel about it.

We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Work Location: In Office

Job Duties:

• Interact with customers over the phone, email, or online chat in a professional manner
• Schedule and confirm appointments
• Inbound calls and make outbound calls - approx. 35 an hour
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
• Rehash previous quotes to find opportunities for revenue
• Keep customer data secure

Skills:

• Active listening
• Verbal communication
• Critical thinking
• Problem solving
• Interpersonal skills
• Tenacity
• Resiliency
• Patience
• Follow written and verbal instruction

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance