Inside Sales Representative

The Hannon Company; Canton (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with Profit Sharing

Paid Vacation

Paid Sick Time

Job summary

The Hannon Company is seeking an Inside Sales Representative / Purchasing Agent to support our outside sales team and customers in Canton, OH. You will coordinate equipment sales, purchasing, inventory management, and vendor communications in a fast-paced environment.

You should be organized, customer-focused, and able to manage multiple priorities. Prior experience in inside sales, purchasing, or industrial distribution is preferred; strong Microsoft Office skills are required.

Qualifications

• Strong organizational and time management skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving skills.
• Previous inside sales, purchasing, customer service, or industrial/electrical distribution experience is preferred.

Responsibilities

• Support the outside sales team and respond to customer inquiries regarding new equipment, including drives, motors, transformers, gearboxes, and related products.
• Prepare and process purchase orders based on customer quotes and sales orders.
• Review vendor order acknowledgements to ensure pricing, quantities, and delivery information are accurate.
• Track open orders and provide status updates to outside sales representatives and customers as needed.
• Follow up on outstanding quotes in accordance with company procedures.
• Initiate, process, and monitor manufacturer warranty claims.
• Monitor the general sales inbox and provide backup support to the New Equipment Sales Manager.
• Manage inventory levels and coordinate special order requests.
• Deliver exceptional customer service while maintaining accurate records and documentation.

Skills

Organization

Time management

Communication

Teamwork

Problem-solving

Tools

Microsoft Office

Job description

Job Summary

We are seeking a motivated and detail oriented Inside Sales Representative / Purchasing Agent to join our team. Reporting directly to the New Equipment Sales Manager, this role supports both our outside sales team and customers by coordinating equipment sales, purchasing activities, inventory management, and vendor communications. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Support the outside sales team and respond to customer inquiries regarding new equipment, including drives, motors, transformers, gearboxes, and related products.
• Prepare and process purchase orders based on customer quotes and sales orders.
• Review vendor order acknowledgements to ensure pricing, quantities, and delivery information are accurate.
• Track open orders and provide status updates to outside sales representatives and customers as needed.
• Follow up on outstanding quotes in accordance with company procedures.
• Initiate, process, and monitor manufacturer warranty claims.
• Monitor the general sales inbox and provide backup support to the New Equipment Sales Manager.
• Manage inventory levels and coordinate special order requests.
• Deliver exceptional customer service while maintaining accurate records and documentation.

Qualifications

• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills, including phone, email, and in-person interactions.
• Strong attention to detail and problem-solving skills.
• Previous inside sales, purchasing, customer service, or industrial/electrical distribution experience is preferred.

Benefits

We offer a competitive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with Profit Sharing
• Paid Vacation
• Paid Sick Time