Inside Sales

Personnel Resources, Inc.; Newton (AL); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Personnel Resources, Inc. is seeking an Inside Sales Representative for a well-established, family-owned manufacturing company. The role focuses on assisting customers with product selection, orders, and technical questions, both over the phone and in person.

A mechanical aptitude and strong communication skills are essential for this position. The successful candidate will handle quotes, orders, and customer information, support with equipment and parts, and coordinate with internal teams to

Qualifications

• 2+ years of customer service, inside sales, or similar experience preferred.
• Strong communication and organizational skills.
• Mechanical aptitude and willingness to learn technical equipment.
• Basic computer skills, including email and data entry.

Responsibilities

• Answer customer calls and assist with product selection, orders, and troubleshooting.
• Provide customer support by phone, email, and in person.
• Assist customers with equipment, parts, and technical questions.
• Demonstrate and operate equipment for customers.
• Test equipment for quality and proper operation.
• Enter quotes, orders, and customer information accurately.
• Use manuals and parts diagrams to identify parts.
• Communicate customer needs and order details to internal teams.
• Assist with packing and shipping parts as needed.

Skills

Customer service

Inside sales

Mechanical aptitude

Data entry

Microsoft Excel

Education

High school diploma

Tools

MS Excel

CRM software

Outlook

Job description

A well-established, family-owned manufacturing company is seeking an Inside Sales Representative to join its team. This position is ideal for someone who enjoys working with customers and has a mechanical aptitude.

Responsibilities

• Answer customer calls and assist with product selection, orders, and troubleshooting.
• Provide customer support by phone, email, and in person.
• Assist customers with equipment, parts, and technical questions.
• Demonstrate and operate equipment for customers.
• Test equipment for quality and proper operation.
• Enter quotes, orders, and customer information accurately.
• Use manuals and parts diagrams to identify parts.
• Communicate customer needs and order details to internal teams.
• Assist with packing and shipping parts as needed.

Qualifications

• 2+ years of customer service, inside sales, or similar experience preferred.
• Strong communication and organizational skills.
• Mechanical aptitude and willingness to learn technical equipment.
• Basic computer skills, including email and data entry.
• Strong attention to detail and accuracy.
• Ability to multitask and work effectively as part of a team.
• Experience with outdoor, industrial, or mechanical equipment is a plus.
• Microsoft Word and Excel experience is preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Personnel Resources is an Equal Opportunity Employer. #DP1