Inside Sales Representative

Milestone Marketing Group; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Milestone Marketing Group is seeking an on-site Inside Sales Representative in Boca Raton, FL. You will manage inbound and outbound calls, qualify leads, and build strong client relationships while coordinating with marketing and account teams to drive campaign success.

The role emphasizes lead generation, pipeline management, and a strong focus on customer service, with expectations to meet sales targets and maintain accurate CRM records.

Qualifications

• Inside sales experience with pipeline management and closing opportunities.
• Excellent customer service focus and satisfaction commitment.
• Lead generation and qualification skills; nurturing prospects through the cycle.
• Account management and supporting repeat business.
• Excellent verbal and written communication; confident phone presence.
• Experience using CRM and sales enablement tools; accurate records.
• Strong organizational and time-management skills.

Responsibilities

• Manage inbound and outbound calls; qualify leads and build relationships.
• Conduct sales presentations to prospective clients.
• Follow up on marketing-generated leads; coordinate with teams.
• Maintain CRM records; track performance metrics.
• Collaborate with marketing and account management to support campaigns.
• Meet or exceed sales targets and performance metrics.

Skills

Inside sales

Pipeline management

Customer service

Lead generation

Account management

Communication

CRM tools

Time management

Education

High school diploma required

Associate or bachelor’s degree preferred

Tools

CRM software

Job description

Company Description

Milestone Marketing Group is a bold, creative marketing agency that partners with brands seeking to challenge convention and drive meaningful impact. The team blends strategic thinking with execution across digital and print channels to create campaigns that spark emotion and engagement. Collaboration with clients is central to their approach, focusing on courageous brands that are ready to push boundaries. Applicants can expect to join a dynamic environment that values innovation, measurable results, and a shared commitment to elevating brand stories.

Role Description

This full-time Inside Sales Representative role is an on-site position based in Boca Raton, FL. The Inside Sales Representative will manage inbound and outbound calls, qualify leads, and build strong relationships with prospective and existing clients. Daily responsibilities include conducting sales presentations, following up on marketing-generated leads, maintaining accurate records in CRM systems, and coordinating with the marketing and account management teams to support campaign success. The role also involves addressing customer inquiries, ensuring a positive client experience, and meeting or exceeding sales targets and performance metrics.

Qualifications

• Demonstrated Inside Sales experience with the ability to manage a sales pipeline and close opportunities.
• Strong focus on Customer Service and Customer Satisfaction, with a commitment to delivering a positive client experience.
• Proven Lead Generation skills, including qualifying prospects and nurturing them through the sales cycle.
• Experience with Account Management, including maintaining ongoing relationships and supporting repeat business.
• Excellent verbal and written communication skills, including confident phone presence and presentation abilities.
• Comfort using CRM and sales enablement tools, and ability to maintain accurate sales records and reports.
• Strong organizational and time-management skills, with ability to prioritize and work toward defined targets.
• Previous experience in marketing, advertising, or agency environments is a plus.
• High school diploma required; associate or bachelor’s degree in Business, Marketing, Communications, or a related field preferred.