Inside Sales Representative

Jones-McLeod, Inc.; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Jones-McLeod, Inc. in Birmingham, AL is seeking an Inside Sales Representative to handle inbound inquiries, provide product and service information, and process orders for commercial kitchen equipment parts and services.

The role is full-time and on-site in Birmingham, requiring strong customer service and sales skills. You will identify customer needs, present solutions, and collaborate with service and operations teams to ensure prompt quotes and accurate orders.

Qualifications

• Must have proven inside sales experience with consultative approach.
• Strong customer service and problem-solving abilities.
• Experience with lead generation and account management.
• High school diploma or equivalent required.

Responsibilities

• Handle incoming inquiries for kitchen equipment parts and services.
• Provide product and service information.
• Prepare quotes for customers.
• Process and track orders.
• Collaborate with service and operations teams.

Skills

Inside Sales

Customer Service

Lead Gen

Account Management

CRM Tools

On-site Birmingham

Attention to Detail

Communication Skills

Organization

Education

High School Diploma

Tools

CRM Software

Order Entry Systems

Job description

Company Description

Jones-McLeod, Inc. is a commercial kitchen equipment parts and service company providing support to any business that operates commercial kitchen equipment. The company offers parts and service 24/7, 365 days a year, supported by factory-trained technicians. With four locations in Alabama, Jones-McLeod, Inc. delivers fast, efficient, local service tailored to each customer's needs.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Birmingham, AL. This role is responsible for handling incoming inquiries, providing product and service information, preparing quotes, and processing orders for commercial kitchen equipment parts and services.

Qualifications

• Demonstrated Inside Sales experience with a focus on identifying customer needs and presenting appropriate solutions.
• Strong Customer Service and Customer Satisfaction skills, including clear communication and problem-solving abilities.
• Experience with Lead Generation and Account Management to build, maintain, and grow customer relationships.
• Proficiency with CRM or sales management tools and basic computer applications (e.g., email, spreadsheets, order entry systems).
• Ability to work on-site in Birmingham, AL, in a fast-paced environment and collaborate effectively with service and operations teams.
• Attention to detail, strong organizational skills, and the ability to manage multiple inquiries and orders simultaneously.
• Prior experience in commercial equipment, HVAC, or service-based industries is preferred but not required.
• High school diploma or equivalent required