Inside Sales Representative

Winsupply of Gilbert HVAC; Gilbert (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Winsupply of Gilbert HVAC, a wholesale HVAC distributor based in Gilbert, AZ, seeks an Inside Sales Representative to handle inbound inquiries, support existing customers, and assist contractors in selecting HVAC products. The role is full-time and on-site at our Gilbert location.

You will manage quotes, process orders, and follow up on leads to convert opportunities into sales while coordinating with warehouse and delivery teams to ensure timely, accurate service.

Qualifications

• Strong Inside Sales skills for phone and counter sales.
• Customer service and satisfaction focus to build trust-based relationships.
• Lead generation and account management to nurture opportunities.
• Knowledge of HVAC products or willingness to learn.
• Proficient computer skills including order entry and email.
• Ability to stand, move materials, and work at a sales counter.

Responsibilities

• Handle inbound sales inquiries and support existing customers.
• Assist contractors in selecting HVAC products and solutions.
• Prepare quotes, process orders, and follow up on leads.
• Coordinate with warehouse and delivery teams.
• Maintain accurate account information and provide prompt communication.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

Verbal & Written Communication

HVAC Knowledge

Order Entry & Email

Fast-paced Wholesale Environment

Physical Retail Counter

Tools

Order Entry Systems

Job description

Company Description

Winsupply of Gilbert HVAC is a wholesale HVAC distributor dedicated to supporting contractors with high-quality products and reliable service. The company focuses on building strong partnerships with professionals who value a “get it done right” attitude and need a supplier that understands the demands of the HVAC industry. Team members work closely with contractors to provide timely solutions, accurate orders, and expert product guidance. This environment offers opportunities to learn about HVAC systems, grow in customer-focused roles, and contribute directly to contractor success.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Gilbert, AZ. This position is responsible for handling inbound sales inquiries, supporting existing customers, and assisting contractors in selecting appropriate HVAC products and solutions. Day-to-day activities include answering phone and counter inquiries, preparing quotes, processing orders, and following up on leads to convert opportunities into sales. The role also involves maintaining accurate account information, coordinating with warehouse and delivery teams, and ensuring a positive customer experience through prompt, professional communication. The Inside Sales Representative contributes to team sales goals while upholding Winsupply of Gilbert HVAC’s commitment to service and reliability.

Qualifications

• Candidates should possess strong Inside Sales skills, including comfort with phone-based and counter sales interactions.
• Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on building long-term, trust-based relationships.
• Candidates should possess Lead Generation and Account Management skills to identify opportunities, nurture accounts, and support ongoing business.
• Knowledge of or willingness to learn HVAC products, components, and applications.
• Effective verbal and written communication skills and ability to work in a fast-paced wholesale environment.
• Basic computer proficiency, including use of order entry systems and email.
• Prior experience in wholesale distribution, HVAC, or a related trade is beneficial but not required.
• Ability to stand, move materials, and work at a sales counter as needed.