Inside Sales Representative

Axiom Upgrades; Austin (TX); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Voluntary Life Insurance

Paid Time Off

Job summary

Axiom Upgrades is seeking a motivated Inside Sales Representative to support our Connectivity Team. You will handle daily sales activities, manage orders and quotes, and maintain strong customer relationships across Austin, TX and Irvine, CA.

The role emphasizes organized, detail-oriented work in a fast-paced, collaborative sales environment with a focus on accuracy and timely service.

Qualifications

• Previous sales experience preferred; 2 years of industry sales experience is a plus.
• Two-year college degree or equivalent experience preferred.
• Excellent customer service, communication, and phone skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-motivated with the ability to work independently and take initiative.
• Comfortable working in a fast-paced sales environment.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Experience using CRM software preferred.
• Strong attention to detail and ability to follow through on customer requests.

Responsibilities

• Complete daily sales calls, document outcomes, and follow up with customers.
• Support the Connectivity Team with daily sales activities and account management.
• Manage incoming customer emails, requests, and inquiries.
• Process customer orders and coordinate necessary adjustments with the order entry team.
• Maintain product catalog information, including new product setups, discontinued items, and pricing updates.
• Manage price protection requests for inventory on hand and in transit.
• Submit cost requests and coordinate pricing information.
• Enter, track, and update customer quotes using Stations CRM.
• Send approved quotes to customers and follow up on outstanding opportunities.
• Coordinate defective product returns and RMA requests.
• Enter and track product evaluations using Stations CRM.
• Assist with managing sales opportunities and maintaining accurate CRM records.
• Collaborate with team members and provide backup support as needed.

Skills

Customer service

Phone skills

Organizational skills

Multi-tasking

Self-motivation

Independent work

Fast-paced environment

CRM experience

Education

Two-year college degree or equivalent experience

Tools

Stations CRM

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Is This You?

Axiom is seeking a motivated, customer-focused Inside Sales Representative to join our Connectivity Team. This position is responsible for supporting sales activities, maintaining customer relationships, managing orders and quotes, and ensuring customers receive timely and professional service.

The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced, team-driven sales environment.

Location Details:

Located in Austin, TX, and Irvine, CA

As the Inside Sales Account Manager for our growing customer base, your key responsibilities include:

• Complete daily sales calls, document outcomes, and follow up with customers.
• Support the Connectivity Team with daily sales activities and account management.
• Manage incoming customer emails, requests, and inquiries.
• Process customer orders and coordinate necessary adjustments with the order entry team.
• Maintain product catalog information, including new product setups, discontinued items, and pricing updates.
• Manage price protection requests for inventory on hand and in transit.
• Submit cost requests and coordinate pricing information.
• Enter, track, and update customer quotes using Stations CRM.
• Send approved quotes to customers and follow up on outstanding opportunities.
• Coordinate defective product returns and RMA requests.
• Enter and track product evaluations using Stations CRM.
• Assist with managing sales opportunities and maintaining accurate CRM records.
• Collaborate with team members and provide backup support as needed.

To be a good fit for this role, you will have:

• Previous sales experience preferred; 2 years of industry sales experience is a plus.
• Two-year college degree or equivalent experience preferred.
• Excellent customer service, communication, and phone skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-motivated with the ability to work independently and take initiative.
• Comfortable working in a fast-paced sales environment.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Experience using CRM software preferred.
• Strong attention to detail and ability to follow through on customer requests.

Why Join Us?

Located in Austin, TX, and Irvine, CA, AXIOM is a leader in providing memory and storage products to the world's largest resellers, distributors, and OEMs and we are growing! You will enjoy the crew that we have in place and the wider Axiom team as well. We promote a congenial family atmosphere and care about our employees. As a result, people like working here! This is clearly demonstrated by our long-tenured workforce.

Check us out at www.axiomupgrades.com.

Compensation:

Salary depends on experience.

In addition to a competitive starting salary, we offer a comprehensive slate of benefits including medical, dental & voluntary life insurance, vacation/sick time, and more.