Inside Sales Rep - Computer Software Training

Sterling Ledet & Associates, Inc.; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus based on quota achievement

Job summary

Sterling Ledet & Associates, Inc. is seeking an Inside Sales Representative to join their Atlanta team, specializing in computer software training. This position involves finding and assisting clients in selecting training classes and requires a proactive sales approach with a strong emphasis on communication.

The ideal candidate will have previous inside sales experience, a motivation to succeed, and excellent negotiation skills. This is a full-time salaried role with additional monthly bonuses based on performance.

Qualifications

• Proven track record in achieving sales quotas.
• Excellent communication skills and proficient computer skills.
• Ability to learn and communicate technical product knowledge.

Responsibilities

• Research organizations for training needs.
• Network to uncover training registration prospects.
• Qualify individuals for training and close registrations.
• Manage proposals and negotiations effectively.
• Follow up professionally with clients for ongoing support.
• Achieve monthly sales quotas.

Skills

Inside sales experience

Oral and written communication

Self-motivated

Knowledge of technical software

Tools

Adobe Creative Cloud

eLearning tools

Job description

Inside Sales Representative – Computer Software Training

Full-time

Ledet Training is a chain of instructor‑led computer software training centers in the USA. We have been authorized training vendors for Adobe, Autodesk, Unity, Microsoft and other major software vendors for over 20 years.

The company operates bricks‑and‑mortar facilities in Atlanta, Chicago, Denver, San Diego and Washington DC, as well as high quality online training in virtual classrooms and onsite training services delivered at customer locations worldwide.

The Training Advisor is responsible for finding, qualifying and assisting clients in selecting and registering for public and open enrollment computer software training classes. The Training Advisor has the responsibility for ensuring the profitability of the events in their product line, locations and team. This is a quota‑carrying position and is based in Atlanta, GA.

We have a lead generation process so you have a large database of potential prospects and interested potential clients. This is an inside position so all communications are handled via phone calls, video conferencing, email and chat.

Responsibilities

• Research organizations to determine company‑wide training needs for private group classes or bundle purchases.
• Network with organizational contacts to uncover training needs across each organization for both group registrations and bundle purchases.
• Qualify individuals interested in training to determine needs, interest and close registrations.
• All duties related to proposals, negotiations, customization of events, invoicing, collections, promptly and professionally.
• Work with staff, instructors and clients to customize technical training events.
• Follow up with all clients in a professional and timely manner.
• Negotiate with clients to sell profitable and mutually agreeable deals.
• Manage all potential issues proactively and timely.
• Handling inbound phone calls and chat systems, as well as outbound calls promptly, directly, and via phone, not just email.
• Ensuring that coworkers and management are kept aware of all client projections, projects and upcoming events.
• Achieve quota each month for assigned subject matter training lines, locations, team and company goals.

Qualifications

• Previous successful inside sales experience with quota‑achieving performance.
• Excellent oral and written communication skills with strong computer and typing skills.
• Ability to learn, understand and communicate proficiently regarding the genre, product and courses that we represent.
• Self‑motivated and self‑managed. That means ability to plan, prioritize, and carefully manage one’s own activities to maximize time and daily results.
• Someone who will thrive in a small company and will go above and beyond to achieve business results.
• A great culture fit – cheerful, professional personality, able to accept responsibility for results.

Preferred

• Previous inside sales experience with a technical computer software training company is not required, but highly valued.
• Knowledge of Adobe Creative Cloud, Adobe Video, eLearning, Web Design/Development or CAD software is not required, but highly valued.

Location

This position is based at our headquarters and Atlanta training center located at 4100 Perimeter Park S, Atlanta, GA. The Training Advisor will be in the Atlanta, GA area.

Compensation

This is a full‑time salaried position with a monthly bonus based upon quota achievement.

Additional Notes

Clarity and precision in all communications are paramount for this role and brevity and relevance of written communications are highly valued by the executive team selecting the person who will join our high‑performing team.

A great applicant will have knowledge of the technology courses they are selling and effective negotiating and communication skills to close sales and achieve quota and profitability goals.