Inside Sales Proposals & Customer Solutions

Ferguson Enterprises, Inc.; Arbutus (MD); On-site; USD 27,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Paid time off

Job summary

Ferguson Enterprises, Inc., located in Halethorpe, MD, is seeking an Inside Sales Representative. The role supports pricing, bids, and customer communications to drive sales in the utility market.

Schedule is Monday–Friday, with one Saturday per month; you will coordinate with internal teams to ensure timely order fulfillment and resolve issues. Ideal candidates have 1–3 years in sales support or customer service, with proficiency in Microsoft Office and a willingness to learn product knowledge

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Plumbing industry experience is a plus.
• General digital literacy including Microsoft Office.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Job description

Ferguson Enterprises, Inc., located in Halethorpe, MD, is seeking an Inside Sales Representative. The role supports pricing, bids, and customer communications to drive sales in the utility market.

Schedule is Monday–Friday, with one Saturday per month; you will coordinate with internal teams to ensure timely order fulfillment and resolve issues. Ideal candidates have 1–3 years in sales support or customer service, with proficiency in Microsoft Office and a willingness to learn product knowledge