Inside Sales & Product Manager - Building Materials

OrePac Building Products; Spokane (WA); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

HSA with company contribution

401K with company match

PTO and holidays

Résumé du poste

OrePac Building Products is hiring an Inside Sales Representative to support our Spokane branch. You will manage new building materials accounts from the office and collaborate with Outside Sales to grow existing accounts in the territory.

This full-time, day-shift role offers a DOE salary between $75,000 and $85,000 annually, with strong benefits and opportunities for bonuses based on performance. A customer-service focus and detailed product knowledge are essential.

Qualifications

• Minimum 3 years of sales or customer service experience in building materials
• Bachelor’s degree preferred, but not required
• Ability to travel within the territory at least 25%

Responsabilités

• Maintain and grow customer relationships with new and assigned customer account.
• Develop and maintain a thorough knowledge of OrePac’s pricing structure and services.
• Follow up on all generated quotes to ensure that the customer is being serviced and to anticipate potential opportunities to earn new business.
• Demonstrate and introduce new products, services, and developments to established and new accounts as needed.
• Participate fully in training sessions, meetings, skill building, and professional development.
• Process cancellations or changes in quotes and sales orders and communicate the changes with appropriate departments.
• Process customer quotes, orders, and RMA’s when needed.
• Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of damaged product.
• Demonstrate thorough product knowledge in all communications.
• Create and approve purchase orders to replenish assigned products using a combination of historical trends, current demand, and provided sales forecasts.
• Provide accurate and proactive communication with branches on the status of purchase orders, products, and product supply matters.
• Provide technical product information to internal & external parties.
• Maintain a clear view of the competitive landscape and the ability to effectively communicate OrePac’s value proposition, including but not limited to, effective use of available marketing resources, product offerings, and sales strategies. Assess customers’ wholesale inventory needs and offer solutions specific to the channel’s needs to increase their business with OrePac Building Products.
• Identify and support customer sales needs including educational presentations, product education, providing literature, marketing supplies, samples, price pages, etc.
• Develop and leverage effective and productive working relationships with staff and office support personnel at customer locations and OrePac branches; encourage and assist in their training and development when possible.

Connaissances

Travel 25%

Building materials knowledge

Fast-paced environment

Ethical standards

Customer service

Phone skills

Time management

Interpersonal skills

Problem solving

Algebra basics

Public speaking

Formation

Customer service experience 3+ years

Bachelor's degree preferred

Description du poste

OrePac Building Products is hiring an Inside Sales Representative to support our Spokane branch. You will manage new building materials accounts from the office and collaborate with Outside Sales to grow existing accounts in the territory.

This full-time, day-shift role offers a DOE salary between $75,000 and $85,000 annually, with strong benefits and opportunities for bonuses based on performance. A customer-service focus and detailed product knowledge are essential.