Inside Sales Pro: Water Treatment Solutions

Xylem; East Rutherford (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

401(k) with company contribution

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

Xylem, a Fortune 500 global water solutions company, is hiring an Inside Sales Rep to support our Light Industry division. The role focuses on developing and implementing sales strategies, identifying opportunities, building relationships, and delivering product demos to customers.

Responsibilities include lead generation, customer outreach, sales presentations, account management, order processing, reporting, and delivering exceptional service while meeting sales targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in sales tools and software (e.g., Salesforce, CRM systems).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong negotiation and closing skills.
• Knowledge of market research and competitive analysis techniques.
• Ability to develop and implement sales strategies and plans.

Responsibilities

• Lead Generation: Identify potential leads through market research and networking
• Cold calling and emailing to reach out to prospects
• Qualify leads and schedule appointments with potential customers
• Customer Outreach: Build relationships with existing and potential customers
• Follow up with previous customers to maintain their business
• Respond to customer inquiries and provide product information
• Conduct product demos and presentations for interested customers
• Sales Presentations: Create and deliver compelling sales presentations to potential customers
• Customize presentations to address specific customer needs
• Highlight product features and benefits to showcase value
• Effectively communicate pricing and negotiate deals
• Account Management: Maintain and nurture relationships with current customers
• Identify opportunities for upselling and cross-selling
• Monitor customer satisfaction and address any issues or concerns
• Collaborate with other departments to ensure customer needs are met
• Order Processing: Accurately enter and process orders from customers
• Work closely with logistics and shipping departments to ensure timely delivery
• Communicate order updates and any potential delays to customers
• Handle order changes and returns
• Sales Reporting: Track and analyze sales data to identify trends and opportunities
• Prepare sales reports and provide updates to management
• Make recommendations for improving sales strategies
• Monitor and meet sales targets and goals
• Customer Service: Provide exceptional customer service and support
• Address and resolve customer complaints or issues
• Maintain a positive and professional attitude at all times
• Ensure customer satisfaction and retention
• Product Knowledge: Develop a thorough understanding of company products and services
• Stay updated on industry trends and competitors’ offerings
• Educate customers on product features and benefits
• Continuously learn and adapt to new product releases and updates

Skills

Lead generation

Cold calling

Negotiation

Closing skills

Written & verbal communication

Market research

Analytical skills

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

CRM systems

Job description

Xylem, a Fortune 500 global water solutions company, is hiring an Inside Sales Rep to support our Light Industry division. The role focuses on developing and implementing sales strategies, identifying opportunities, building relationships, and delivering product demos to customers.

Responsibilities include lead generation, customer outreach, sales presentations, account management, order processing, reporting, and delivering exceptional service while meeting sales targets.