Inside Sales Pro: Truck Equipment Leads & Appointments

Knapheide Truck Equipment; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Knapheide Truck Equipment seeks a proactive Lead Generation Specialist to generate potential leads and manage inbound/outbound customer leads for our commercial truck equipment buyers. You will be the first point of contact, qualify needs, set appointments, and support the outside sales team with timely follow-up.

Ideal candidates are customer-focused, organized, and able to navigate CRM systems to log interactions, track activities, and help move prospects through the sales cycle in a

Qualifications

• High school diploma or equivalent.
• 3+ years in BDC, call center, inside sales, or customer service.
• Strong phone and written communication skills.
• Ability to manage multiple leads and tasks simultaneously.
• Basic computer proficiency and CRM experience.

Responsibilities

• Respond promptly to inbound and digital inquiries related to truck equipment.
• Qualify needs and schedule appointments for sales reps.
• Log all interactions in the CRM system accurately.
• Support follow-up communications before and after appointments.
• Maintain records and assist with basic lead reporting.

Skills

Phone and written communication

Lead management

Multi-tasking

CRM proficiency

Organization

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Knapheide Truck Equipment seeks a proactive Lead Generation Specialist to generate potential leads and manage inbound/outbound customer leads for our commercial truck equipment buyers. You will be the first point of contact, qualify needs, set appointments, and support the outside sales team with timely follow-up.

Ideal candidates are customer-focused, organized, and able to navigate CRM systems to log interactions, track activities, and help move prospects through the sales cycle in a