Inside Sales Pro: Quotes, Service & Support

Foundation Building Materials; Cedar Rapids (IA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

AD&D Insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance Plan

401(k) with company match

Job summary

Foundation Building Materials seeks an Inside Sales professional in Cedar Rapids, IA to build strong customer relationships, support sales through quotes, and manage orders from front counter to showroom operations.

You will handle inquiries, provide product knowledge, and drive profitable sales while ensuring accurate data entry and timely communication with customers and internal teams.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to multitask and manage time efficiently to achieve outcomes.
• Familiarity with Windows operating systems.
• Forklift experience/training.
• Detail oriented with strong attendance and reliability.
• Takes initiative and consistently drives results.

Responsibilities

• Customer Service & Sales Support: maintain professional communication with customers and provide product knowledge, quotes, and proposals.
• Order Management & Communication: enter orders, pricing, and customer data; respond to quotes via multiple channels.
• Inventory & Showroom Operations: maintain stock, organize showroom, coordinate deliveries and shipping logistics.
• Cash Handling & System Use: operate and balance cash; use management software for billing and reporting.
• Product & Project Knowledge: stay updated on products; document order details for large projects.
• Logistics & Operations Coordination: coordinate deliveries with Operations and procure special products.
• Trainings: attend required sales meetings and training programs.
• Miscellaneous: support Safety, Customer Focus, Teamwork, Integrity; other duties as assigned.

Skills

Excellent verbal communication

Customer service

Time management

Detail oriented

Proactive initiative

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

Windows operating systems

Forklift operation

Job description

Foundation Building Materials seeks an Inside Sales professional in Cedar Rapids, IA to build strong customer relationships, support sales through quotes, and manage orders from front counter to showroom operations.

You will handle inquiries, provide product knowledge, and drive profitable sales while ensuring accurate data entry and timely communication with customers and internal teams.