Inside Sales Pro: Quotes, Service & Growth

SunSource; California; On-site; USD 42,000 - 64,000; Full time

Job summary

Ryan Herco Flow Solutions, a SunSource company, seeks an Inside Sales Representative to provide exceptional customer service, enter orders, and support outside sales. This role emphasizes turning inquiries into orders, writing bids, and maintaining accurate records in ACS.

The ideal candidate brings 2+ years in sales or customer service, strong communication skills, and proficiency with MS Office. Attention to detail and a proactive, customer-focused mindset are essential.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• Ability to type 40 WPM.
• Proficient with MS Office (Word, Excel).

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Skills

Customer service

Communication skills

Persuasive selling

Organized

Fast learner

Goal oriented

Typing 40 WPM

Tools

MS Office

Job description

Ryan Herco Flow Solutions, a SunSource company, seeks an Inside Sales Representative to provide exceptional customer service, enter orders, and support outside sales. This role emphasizes turning inquiries into orders, writing bids, and maintaining accurate records in ACS.

The ideal candidate brings 2+ years in sales or customer service, strong communication skills, and proficiency with MS Office. Attention to detail and a proactive, customer-focused mindset are essential.