Industrial Inside Sales Specialist - Close & Grow Accounts

SunSource; Sacramento (CA); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative to deliver outstanding customer service, process orders, and pursue sales opportunities. The role emphasizes problem-solving, bid writing, and close collaboration with Outside Sales to ensure top-tier account management.

The ideal candidate has 2+ years of sales or customer service experience, strong communication skills, and proficiency with MS Office.

Qualificações

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment.
• Excellent people skills. Interacts effectively and works productively with a wide range of people.
• Organized and detail-oriented.
• Fast learner with the ability to grasp new concepts.
• Persuasive, amiable, self-motivated, and goal oriented.
• Excellent written and oral communication skills.
• MS Office (i.e. Word, Excel) savvy.
• Must be able to type 40 WPM.

Responsabilidades

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers.
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Conhecimentos

Customer service

Communication skills

MS Office

Typing 40 WPM

Ferramentas

ACS system

Descrição da oferta de emprego

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative to deliver outstanding customer service, process orders, and pursue sales opportunities. The role emphasizes problem-solving, bid writing, and close collaboration with Outside Sales to ensure top-tier account management.

The ideal candidate has 2+ years of sales or customer service experience, strong communication skills, and proficiency with MS Office.