Inside Sales Rep: Growth, Training & 401(k) Match

SunSource; Austin (TX); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation

Sick leave

Holiday pay

Floating holiday

Life insurance

Tuition reimbursement

401(k) with Company match

Job summary

Ryan Herco Flow Solutions, part of SunSource, seeks an Inside Sales Representative in Austin, TX. You will handle incoming calls, process orders, and coordinate with Outside Sales to drive account growth.

The role emphasizes customer service, problem solving, and accurate data entry in the ACS system, with ongoing product training and opportunities for career advancement.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• Organized, detail-oriented; fast learner.
• Proficient in MS Office; able to type 40 WPM.

Responsibilities

• Provide excellent customer service by answering incoming calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure account management and customer service for new and existing customers.
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Skills

Sales experience

Customer service

Communication

Typing 40 WPM

MS Office

Tools

MS Office (Word, Excel)

ACS system

Job description

Ryan Herco Flow Solutions, a SunSource company,is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

In this position, you will:

• Provide excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements:

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please [e-mail] request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhere,aquí). Sun-Source | Privacy Policy#rhfsassc