Inside Sales Pro – Plumbing & HVAC, Health & 401(k) PTO

Snow and Jones; Norwell (MA); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental insurance

401(k) with company match

Paid vacation and personal time

Ongoing product training and career-hr

Descripción de la vacante

Snow and Jones, Inc. in Norwell, MA is seeking an Inside Sales Associate to assist contractors, homeowners, and business customers with plumbing, heating, HVAC, and well and water products. The role emphasizes customer-focused service at the counter and over the phone.

We value dependability, learning ability, and strong communication; prior experience in customer service or sales is preferred, with on-the-job training provided. Competitive pay and a weekday schedule support work-life balance.

Formación

• Previous experience in customer service, inside sales, counter sales, retail sales, or wholesale distribution.

Responsabilidades

• Assist customers with product selection, pricing, quotes, and orders.
• Provide friendly, knowledgeable service to contractors, homeowners, and business customers.
• Recommend products based on customer needs and project requirements.
• Process customer orders accurately and efficiently.
• Pull, check, and prepare orders to ensure accuracy.
• Answer product questions and help customers find the right solutions.
• Work with branch management, outside sales representatives, warehouse staff, and manufacturers to meet customer needs.
• Maintain an organized sales counter and a clean, safe work environment.
• Learn about new products, industry trends, and product applications through ongoing training.

Conocimientos

Customer service

Inside sales

Counter sales

Retail sales

Wholesale distribution

Descripción del empleo

Snow and Jones, Inc. in Norwell, MA is seeking an Inside Sales Associate to assist contractors, homeowners, and business customers with plumbing, heating, HVAC, and well and water products. The role emphasizes customer-focused service at the counter and over the phone.

We value dependability, learning ability, and strong communication; prior experience in customer service or sales is preferred, with on-the-job training provided. Competitive pay and a weekday schedule support work-life balance.