Inside Sales Pro: Paid Training & Growth

Grimco; Kennesaw (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Paid Maternity & Paternity Leave

401(k) with Profit Sharing

Employee Referral Program

Training & Development Sales-Oriented

Job summary

Grimco is a family-owned manufacturer and wholesale distributor of sign supplies, serving customers across the US as well as Canada and the UK. The inside sales team answers the phone, solves problems, and brings product knowledge to every conversation.

We’re looking for people who want to learn the products, take ownership of their customers’ experience, and grow with the company. The role focuses on inbound calls, email support, and collaboration with multiple internal teams to ensure a smooth

Qualifications

• 0-3 years in inside sales or customer-facing roles.
• Comfortable on the phone for much of the day with ability to build rapport quickly.
• Strong written communication for managing a high volume of customer emails.
• Organized and detail-oriented, able to juggle many quotes and orders without losing track.

Responsibilities

• Handle 30-45 inbound customer calls per day: answer product, pricing, and availability questions, quoting, and taking orders.
• Provide email support for your assigned territory, responding quickly and accurately to customer requests.
• Follow up with customers on quotes, open orders, and service needs to ensure nothing falls through the cracks.
• Coordinate with vendors to confirm availability, lead times, and order status, then keep customers informed.
• Deliver a great customer experience by anticipating needs, resolving issues, and preventing delays.
• Build strong working relationships with outside sales, purchasing, logistics, warehouse, and other internal teams.

Skills

Phone communication

Written communication

Organization

Team collaboration

Problem solving

Job description

Grimco is a family-owned manufacturer and wholesale distributor of sign supplies, serving customers across the US as well as Canada and the UK. The inside sales team answers the phone, solves problems, and brings product knowledge to every conversation.

We’re looking for people who want to learn the products, take ownership of their customers’ experience, and grow with the company. The role focuses on inbound calls, email support, and collaboration with multiple internal teams to ensure a smooth