Inside Sales Pro — Military & Defense Robotics

ReconRobotics, Inc.; Edina (MN); On-site; USD 52,000 - 78,000; Full time

Job summary

ReconRobotics, Inc. in Edina, MN seeks an Inside Sales Representative with military experience to manage inbound/outbound sales, qualify leads, and deliver quotes. You will support field sales, coordinate with marketing and operations, and build relationships with military and law enforcement customers.

You will track pipelines in CRM, assist with demonstrations, and help drive growth across assigned accounts. Travel and trade shows may be required.

Qualifications

• Requires prior military experience or equivalent operational experience due to the nature of our customer base.
• Associate's or bachelor's degree in business, sales, marketing, communications, or a related field.
• 2+ years of inside sales, customer service, account management, or a related customer-facing role.
• Strong verbal and written communication skills.
• Demonstrated ability to build positive customer relationships.
• Experience selling to government, law enforcement, military, public safety, or commercial organizations.
• Experience working with distributors, dealers, or channel partners.
• Experience with ERP, CRM, quoting, or order-management systems.

Responsibilities

• Respond promptly to inbound sales inquiries by phone, email, and other communication channels.
• Identify customer needs and recommend RECONROBOTICS products and solutions.
• Qualify inbound leads and identify new sales opportunities.
• Conduct outbound follow-up with prospective customers, leads, and existing accounts.
• Prepare and provide accurate quotations, proposals, product information, and order documentation.
• Follow up consistently on quotes, opportunities, demonstrations, and pending orders.
• Maintain accurate customer and sales information in the company's CRM system.
• Develop and maintain relationships with existing customers to encourage repeat business and identify additional sales opportunities.
• Coordinate with outside sales representatives on larger opportunities and strategic accounts.
• Assist with product demonstrations, customer presentations, and sales-related activities as needed.
• Maintain a strong understanding of RECONROBOTICS products, applications, capabilities, and competitive advantages.
• Meet or exceed established sales, activity, response-time, and customer-service goals.
• Track opportunities through the sales pipeline and provide regular updates to management.
• Participate in sales meetings, training, trade shows, and other company events as required.
• Stay informed about industry trends, and competitors.

Skills

Military experience

Inside sales

Customer service

Communication skills

Relationship building

Time management

Education

Associate's or Bachelor's degree in business, sales, marketing, communications, or related field

Tools

Microsoft Office

Salesforce

HubSpot

Zoho CRM

ERP systems

Quoting systems

Order-management systems

Job description

ReconRobotics, Inc. in Edina, MN seeks an Inside Sales Representative with military experience to manage inbound/outbound sales, qualify leads, and deliver quotes. You will support field sales, coordinate with marketing and operations, and build relationships with military and law enforcement customers.

You will track pipelines in CRM, assist with demonstrations, and help drive growth across assigned accounts. Travel and trade shows may be required.