Inside Sales

United Defense Tactical Atlanta; Costa Mesa (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Employee discounts

Free uniforms

Health insurance

Job summary

United Defense Tactical is seeking a highly motivated inside sales representative to join our on-site sales team in Costa Mesa, CA. You will engage potential customers over the phone, promote services, and drive revenue growth through outbound calls while meeting weekly and monthly targets.

The ideal candidate has 3–5 years in sales, exceptional verbal communication, strong negotiation skills, and experience with CRM software (High Level).

Qualifications

• 3–5 years of proven experience in sales, inside sales, or a similar customer-facing role.
• Exceptional verbal communication and interpersonal skills.
• Strong sales acumen with the ability to identify customer needs and close deals.
• Experience using CRM software (e.g., High Level).
• Goal-oriented and self-motivated, with a proactive and energetic attitude.

Responsibilities

• Conduct outbound sales calls to prospective and existing customers.
• Present, promote our services using solid arguments tailored to customer needs.
• Meet or exceed weekly and monthly sales targets and KPIs.
• Handle customer objections effectively and professionally.
• Document all customer interactions in the CRM system accurately and in a timely manner.
• Stay updated on product knowledge, industry trends, and competitive landscape.
• Collaborate with sales managers and the broader team to continuously improve strategy and approach.
• Provide feedback from customers to internal teams for service improvement and product development.

Skills

Verbal communication

Sales acumen

CRM software

Goal-oriented

Fast-paced environment

Education

High school diploma

Associate or bachelor’s degree (plus)

Tools

CRM High Level

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Employee discounts
• Free uniforms
• Health insurance

We are seeking a highly motivated and experienced inside sales representative to join our on-site sales team. In this role, you will be responsible for engaging potential customers over the phone, promoting our services, and driving revenue growth through outbound calls. The ideal candidate is a strong communicator with a proven track record in tele sales, excellent negotiation skills, and a customer-centric mindset.

Key Responsibilities

• Conduct outbound sales calls to prospective and existing customers.
• Present, promote our services using solid arguments tailored to customer needs.
• Meet or exceed weekly and monthly sales targets and KPIs.
• Handle customer objections effectively and professionally.
• Document all customer interactions in the CRM system accurately and in a timely manner.
• Stay updated on product knowledge, industry trends, and competitive landscape.
• Collaborate with sales managers and the broader team to continuously improve strategy and approach.
• Provide feedback from customers to internal teams for service improvement and product development.

Requirements

• 3–5 years of proven experience in sales, inside sales, or a similar customer-facing role.
• Exceptional verbal communication and interpersonal skills.
• Strong sales acumen with the ability to identify customer needs and close deals.
• Experience using CRM software (e.g., High Level).
• Goal-oriented and self-motivated, with a proactive and energetic attitude.
• Ability to work in a fast-paced, performance-driven environment.
• High school diploma required; associate or bachelor’s degree is a plus.

Eligible for commission-based incentives

Compensation: $20.00 - $26.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

United Defense Tactical is a leading provider of tactical training solutions, dedicated to providing comprehensive training programs for law enforcement, military personnel, security professionals, and civilians. Our state-of-the-art facility offers realistic scenarios and top-tier instruction to prepare individuals for real-world situations.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to United Defense Tactical Corporate.