Defense & Public Safety Inside Sales Pro

ReconRobotics, Inc.; Edina (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Accrued paid time off

Job summary

ReconRobotics, Inc. in Edina, MN is seeking an Inside Sales Representative with military experience to manage inbound/outbound sales, qualify leads, and deliver quotes.

You will build relationships with military and law enforcement customers, maintain CRM data, coordinate with field sales, and support trade shows and events to help grow assigned accounts. The role emphasizes product knowledge, rapid response, and collaboration across sales, marketing, and operations to ensure timely order

Qualifications

• 2+ years of experience in inside sales, customer service, account management, or a related customer-facing role.
• Strong verbal and written communication skills.
• Demonstrated ability to build positive customer relationships.
• Strong organizational and time-management skills.
• Ability to manage multiple customer requests and sales opportunities simultaneously.
• Comfortable making outbound calls and following up with prospective customers.
• Strong attention to detail and accuracy.
• Ability to learn technical products and communicate product information clearly to customers.
• Proficiency with Microsoft Office including Outlook, Word, and Excel.
• Experience in technology, robotics, defense, security, public safety, or industrial environments.

Responsibilities

• Respond promptly to inbound sales inquiries by phone, email, and other channels.
• Identify customer needs and recommend RECONROBOTICS products and solutions.
• Qualify inbound leads and identify new sales opportunities.
• Conduct outbound follow-up with prospective customers, leads, and existing accounts.
• Prepare and provide accurate quotations, proposals, product information, and order documentation.
• Follow up on quotes, opportunities, demonstrations, and orders.
• Maintain accurate customer and sales information in the CRM system.
• Develop and maintain relationships with existing customers to encourage repeat business.
• Coordinate with outside sales representatives on larger opportunities and strategic accounts.
• Assist with product demonstrations and customer presentations as needed.

Skills

Inside sales

Customer service

CRM software

Communication

Microsoft Office

Education

Associate's or bachelor's degree

Tools

Salesforce

HubSpot

Zoho CRM

Job description

ReconRobotics, Inc. in Edina, MN is seeking an Inside Sales Representative with military experience to manage inbound/outbound sales, qualify leads, and deliver quotes.

You will build relationships with military and law enforcement customers, maintain CRM data, coordinate with field sales, and support trade shows and events to help grow assigned accounts. The role emphasizes product knowledge, rapid response, and collaboration across sales, marketing, and operations to ensure timely order