Inside Sales Pro - Industrial Pumps and Solutions

Flow Control Group; Augusta (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision benefits

401(k) matching

Job summary

Flow Control Group in Augusta, GA is seeking an Inside Sales Associate to respond promptly to customer inquiries and develop strong relationships. You will identify sales opportunities, support the sales team, and manage orders while maintaining clear communication with customers throughout the process.

The role requires 2+ years in inside sales or related fields, familiarity with industrial pumps and mechanical equipment, and proficiency with CRM/ERP systems.

Qualifications

• 2+ years of inside sales, customer service, industrial sales, or related experience preferred.
• Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or related industry is a plus.
• Strong mechanical aptitude and willingness to learn technical products.
• Ability to read and understand basic technical specifications, drawings, and product literature.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to prioritize multiple customer requests and deadlines.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office and CRM/ERP systems.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Respond promptly to customer inquiries by phone, email, and other communication channels.
• Develop strong relationships with customers by understanding their needs, applications, and purchasing requirements. Identify sales opportunities and proactively follow up on quotes, leads, and customer requests.
• Support outside sales representatives with customer communication, quotations, product information, and order management.
• Maintain regular communication with customers throughout the sales process.

Skills

Inside sales

Customer service

Industrial sales

Mechanical aptitude

Technical reading

Communication skills

Organization

Tools

CRM/ERP systems

Job description

Flow Control Group in Augusta, GA is seeking an Inside Sales Associate to respond promptly to customer inquiries and develop strong relationships. You will identify sales opportunities, support the sales team, and manage orders while maintaining clear communication with customers throughout the process.

The role requires 2+ years in inside sales or related fields, familiarity with industrial pumps and mechanical equipment, and proficiency with CRM/ERP systems.