Inside Sales Pro: Grow Accounts & Solve Problems

Rexel France; Missoula (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Job summary

Rexel USA is seeking an Inside Sales Representative to join the Platt team in Missoula, MT. The role focuses on proactive inside sales via phone/email, building strong customer relationships, processing quotes and orders, and pursuing growth within existing customers and new accounts.

You will leverage product knowledge and company tools to increase sales, support outside sales, and maintain high service levels in a fast-paced electrical distribution environment.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• High School or GED - Required.
• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Positive, friendly, and helpful attitude with customers.
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
• Highly self-motivated.
• Familiar with Microsoft Office as well as ERP systems and CRM.
• Ability to work overtime as needed.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis.
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
• Other duties as assigned.

Skills

Customer service

Sales

Electrical distribution

Education

High School or GED

Tools

Microsoft Office

ERP systems

CRM

Job description

Rexel USA is seeking an Inside Sales Representative to join the Platt team in Missoula, MT. The role focuses on proactive inside sales via phone/email, building strong customer relationships, processing quotes and orders, and pursuing growth within existing customers and new accounts.

You will leverage product knowledge and company tools to increase sales, support outside sales, and maintain high service levels in a fast-paced electrical distribution environment.