Inside Sales Pro: Grow Accounts & Earn Profits

The Cary Company; Addison (IL); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Life and Supplemental Insurance

401(k)

Company-Funded Profit Sharing

Short-Term Incentive Plan

HRA & Cafeteria Plan

Childcare Reimbursement Program

Seasonal Company-Sponsored Events

Work/Life Balance Initiatives

9/80 Scheduling Option

Flex Friday

Résumé du poste

The Cary Company, a premier provider of packaging and industrial supplies, is seeking ambitious Inside Sales Representatives (Account Associates) in Addison, IL. You will build long-term customer relationships, handle quotes, orders, and inquiries, and contribute to account growth through upselling and cross-selling.

Ideal candidates excel in communication, problem-solving, and multi-tasking in a fast-paced environment, with CRM and MS Office proficiency.

Qualifications

• Bachelor's or Associate's degree preferred.
• Customer service, sales, internship, or business experience is a plus.
• Excellent communication and interpersonal skills.
• Proficiency with CRM software and Microsoft Office Suite.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of packaging materials is a plus.

Responsabilités

• Deliver exceptional customer service by responding to inquiries, providing product information, preparing quotes, and resolving issues promptly and professionally.
• Build strong customer relationships through proactive communication and a customer-first mindset.
• Support account growth by identifying upsell, cross-sell, and new business opportunities within existing and prospective accounts.
• Understand customer needs and recommend products and solutions that create value.
• Maintain accurate customer records and activity within our CRM and business systems.
• Manage quotes, orders, follow-up activities, and customer communications in an organized and timely manner.
• Collaborate with customer service, logistics, purchasing, accounting, marketing, and warehouse teams to ensure a seamless customer experience.
• Continuously look for opportunities to improve customer satisfaction, loyalty, and ease of doing business.
• Meet individual and team goals related to customer engagement, account growth, responsiveness, and business development.
• Stay informed on product offerings, market trends, and industry developments.

Connaissances

Customer service

Sales

CRM software

MS Office

Multitasking

Communication

Relationship-building

Formation

Bachelor's degree

Associate's degree

Outils

CRM software

Microsoft Office Suite

Description du poste

The Cary Company, a premier provider of packaging and industrial supplies, is seeking ambitious Inside Sales Representatives (Account Associates) in Addison, IL. You will build long-term customer relationships, handle quotes, orders, and inquiries, and contribute to account growth through upselling and cross-selling.

Ideal candidates excel in communication, problem-solving, and multi-tasking in a fast-paced environment, with CRM and MS Office proficiency.