Inside Sales Pro for Marine & Outdoor Living

Decks and Docks; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Decks & Docks seeks an Inside Sales Specialist for our Baltimore, MD location. You will manage inbound and outbound sales calls, assist walk-in customers, and provide accurate product information for decking, dock, and marine construction materials.

Responsibilities include quotes, order processing, lead follow-up, and coordination with yard and operations to ensure timely fulfillment. You will nurture contractor relationships, identify upsell opportunities, and uphold safety and organization at

Qualifications

• Experience inside sales and lead generation, converting inquiries to orders.
• Strong customer service focus with a track record of building long-term relationships.
• Excellent verbal and written communication with diverse customers.
• Basic proficiency with POS systems, CRM tools, and Microsoft Office.

Responsibilities

• Handle inbound and outbound sales calls and assist walk-in customers.
• Provide accurate product information for decking, dock, and marine materials.
• Prepare quotes and process orders; follow up on leads.
• Coordinate with yard and operations teams to ensure timely fulfillment.
• Build relationships with contractors and homeowners; identify upsell opportunities.
• Support inventory/merchandising efforts and maintain a safe, organized branch.

Skills

Inside Sales

Lead Generation

Customer Service

CRM tools

Communication skills

MS Office

Education

High school diploma or equivalent

Tools

CRM software (Salesforce)

POS systems

MS Office

Job description

Decks & Docks seeks an Inside Sales Specialist for our Baltimore, MD location. You will manage inbound and outbound sales calls, assist walk-in customers, and provide accurate product information for decking, dock, and marine construction materials.

Responsibilities include quotes, order processing, lead follow-up, and coordination with yard and operations to ensure timely fulfillment. You will nurture contractor relationships, identify upsell opportunities, and uphold safety and organization at