Marine Inside Sales Specialist — Customer Growth

Keystone Automotive Operations

Eastvale (CA)

On-site

USD 36,000 - 45,000

Full time

14 days+
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Benefits offered by this job

Health benefits
PTO & holidays
401(k) with company match
Education support
Employee discounts
Training & growth
Inclusive culture

Job summary

Seawide Distribution, a Keystone Automotive Operations division, is hiring an Inside Sales Representative - Marine for Eastvale, CA. You will build relationships with existing customers, identify new opportunities, and provide expert guidance on marine products and services.

Ideal candidates are detail-oriented, proactive, and thrive in a fast-paced environment where teamwork and customer satisfaction drive success. The role requires strong communication and problem-solving skills.

Qualifications

  • 2+ years of related applicable call center experience.
  • HS Diploma or equivalent.
  • Solid Microsoft Office experience
  • Strong time management and organization skills
  • Strong written and verbal communication skills
  • Demonstrates attention to detail and accuracy in work assignments.
  • Ability to communicate effectively and tactfully with customers
  • Ability to thrive in a group/team environment
  • Flexible to work variable schedules, if needed.
  • Ability to work under pressure comfortably.
  • Ability to travel, up to 10%, for customer visits or trade shows
  • Will show up on time, as scheduled.

Responsibilities

  • Conduct outbound phone sales calls to established customer base, promoting sales of new and existing products & services.
  • Conduct daily maintenance of CRM database to ensure all customer/account information is accurate and current.
  • Perform analysis of individual customer base to determine causes for customer growth and/or decline
  • Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
  • Provide front-line incoming phone queue support, including technical support
  • Proper entry of quotes and orders.
  • Serve as the initial point of contact for all customer service-related issues/concerns
  • Build long-lasting business relationships with the customer base
  • Maintain daily phone metric standards established by the management team
  • Initiate and support the continual improvement of Keystone Automotive Operations, Inc.'s quality improvement system.

Skills

Call center experience
Customer service
Microsoft Office
Time management
Written & verbal communication
Attention to detail
Teamwork
Flexibility with schedules
Ability to travel up to 10%

Education

HS Diploma or equivalent

Job description

Seawide Distribution, a Keystone Automotive Operations division, is hiring an Inside Sales Representative - Marine for Eastvale, CA. You will build relationships with existing customers, identify new opportunities, and provide expert guidance on marine products and services.

Ideal candidates are detail-oriented, proactive, and thrive in a fast-paced environment where teamwork and customer satisfaction drive success. The role requires strong communication and problem-solving skills.

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