Marine Inside Sales Specialist — Customer Growth

Keystone Automotive Operations; Eastvale (CA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

401(k) with company match

Education support

Employee discounts

Training & growth

Inclusive culture

Job summary

Seawide Distribution, a Keystone Automotive Operations division, is hiring an Inside Sales Representative - Marine for Eastvale, CA. You will build relationships with existing customers, identify new opportunities, and provide expert guidance on marine products and services.

Ideal candidates are detail-oriented, proactive, and thrive in a fast-paced environment where teamwork and customer satisfaction drive success. The role requires strong communication and problem-solving skills.

Qualifications

• 2+ years of related applicable call center experience.
• HS Diploma or equivalent.
• Solid Microsoft Office experience
• Strong time management and organization skills
• Strong written and verbal communication skills
• Demonstrates attention to detail and accuracy in work assignments.
• Ability to communicate effectively and tactfully with customers
• Ability to thrive in a group/team environment
• Flexible to work variable schedules, if needed.
• Ability to work under pressure comfortably.
• Ability to travel, up to 10%, for customer visits or trade shows
• Will show up on time, as scheduled.

Responsibilities

• Conduct outbound phone sales calls to established customer base, promoting sales of new and existing products & services.
• Conduct daily maintenance of CRM database to ensure all customer/account information is accurate and current.
• Perform analysis of individual customer base to determine causes for customer growth and/or decline
• Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
• Provide front-line incoming phone queue support, including technical support
• Proper entry of quotes and orders.
• Serve as the initial point of contact for all customer service-related issues/concerns
• Build long-lasting business relationships with the customer base
• Maintain daily phone metric standards established by the management team
• Initiate and support the continual improvement of Keystone Automotive Operations, Inc.'s quality improvement system.

Skills

Call center experience

Customer service

Microsoft Office

Time management

Written & verbal communication

Attention to detail

Teamwork

Flexibility with schedules

Ability to travel up to 10%

Education

HS Diploma or equivalent

Job description

Seawide Distribution, a Keystone Automotive Operations division, is hiring an Inside Sales Representative - Marine for Eastvale, CA. You will build relationships with existing customers, identify new opportunities, and provide expert guidance on marine products and services.

Ideal candidates are detail-oriented, proactive, and thrive in a fast-paced environment where teamwork and customer satisfaction drive success. The role requires strong communication and problem-solving skills.