Inside Sales Pro: Fence Solutions & Growth

Merchants Metals; Chicopee (MA); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Disability insurance

Legal Shield (optional)

Identity Theft Protection (optional)

Critical Illness insurance (optional)

Accident insurance (optional)

Job summary

Merchants Metals, a leading fence systems manufacturer and distributor in North America, is seeking an Inside Sales Representative. You will act as a partner to assigned customers, delivering outstanding service to grow the business and quoting projects with the latest product offerings.

You will maintain relationships, qualify prospects, and ensure orders are entered, picked, loaded, and delivered quickly and accurately, leveraging CRM/ERP tools to manage pipelines and data.

Qualifications

• 1–3 years' experience in inside sales, sales, or customer service.
• High school diploma or GED.
• Familiarity with CRM or ERP systems to manage sales pipelines and orders.
• Understanding of construction, building materials, or fencing products.

Responsibilities

• Partner with assigned customers to deliver outstanding service and grow the business.
• Listen, ask questions, and uncover pain points to drive sales.
• Qualify and close prospects that fit the target profile; quote projects and introduce new products.
• Ensure orders are entered, picked, loaded, and delivered quickly and accurately.

Skills

Inside sales experience

Customer service orientation

Prospecting & closing

Effective communication

Education

High school diploma or GED

Tools

CRM software

ERP systems

Job description

Merchants Metals, a leading fence systems manufacturer and distributor in North America, is seeking an Inside Sales Representative. You will act as a partner to assigned customers, delivering outstanding service to grow the business and quoting projects with the latest product offerings.

You will maintain relationships, qualify prospects, and ensure orders are entered, picked, loaded, and delivered quickly and accurately, leveraging CRM/ERP tools to manage pipelines and data.