Inside Sales Pro: Energy Plans & Home Services

Professional Alternatives; Bedford (TX); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Professional Alternatives is seeking a CSR Sales Rep to provide a personalized experience guiding customers through electricity plan choices and home service options. You will engage customers by phone, identify needs, and educate on cost-saving energy solutions while aiming to upsell compatible services.

Successful candidates will have 2+ years in call center or inside sales, excellent communication, and the ability to work a flexible schedule including evenings and Saturdays.

Qualifikationen

• Must have 2+ years in call center or similar role.
• 2+ years in inside sales or customer retention or related sales experience.
• Experience with CRM systems and web-based tools.

Aufgaben

• Engage customers and build rapport through phone conversations.
• Identify customer needs and recommend energy plans meeting their budget.
• Educate customers on services and cost-saving options.
• Upsell and cross-sell home services when appropriate.
• Address concerns and overcome objections using consultative sales techniques.

Kenntnisse

Call center experience

Inside sales

Communication skills

Multitasking

CRM experience

Positive attitude

Flexible schedule

Jobbeschreibung

Professional Alternatives is seeking a CSR Sales Rep to provide a personalized experience guiding customers through electricity plan choices and home service options. You will engage customers by phone, identify needs, and educate on cost-saving energy solutions while aiming to upsell compatible services.

Successful candidates will have 2+ years in call center or inside sales, excellent communication, and the ability to work a flexible schedule including evenings and Saturdays.