Inside Sales Pro - Electrical & Industrial Solutions

Galloup; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Kendall Group is seeking an Inside Sales Representative to join its sales team in the United States. You will communicate with customers and vendors, manage orders and quotes, and help close sales to meet targets.

You will build strong relationships, provide product knowledge, and participate in ongoing training. This role requires excellent communication, organization, and cross-functional collaboration in a fast-paced environment.

Qualifications

• HS diploma or GED required.
• 2 years’ customer service, sales or distribution experience.
• Proficiency in Microsoft Office; experience with ERP or computer systems.
• Excellent verbal and written communication; ability to work cross-functionally.
• Travel occasional to branches or training events.

Responsibilities

• Respond promptly to customer inquiries.
• Communicate with customers and vendors via multiple channels.
• Process orders and quotes in the business system.
• Close sales and meet sales targets.
• Maintain records of customer interactions, transactions, comments, and complaints.
• Provide vendor portal assistance to customers.
• Build relationships and identify sales opportunities.

Skills

Customer service

Sales skills

Communication

Teamwork

Problem solving

Priority setting

Active listening

Education

HS diploma or GED

Tools

Microsoft Office

Eclipse ERP

Job description

The Kendall Group is seeking an Inside Sales Representative to join its sales team in the United States. You will communicate with customers and vendors, manage orders and quotes, and help close sales to meet targets.

You will build strong relationships, provide product knowledge, and participate in ongoing training. This role requires excellent communication, organization, and cross-functional collaboration in a fast-paced environment.