Inside Sales Pro: Customer Solutions & Quotes

W&O; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

W&O in Fort Lauderdale, FL seeks an Inside Sales Representative I to act as the primary liaison between customers and the company. You will translate customer needs into winning proposals for new products, complex systems, applications, and work-in-progress jobs, while negotiating competitive prices and presenting compelling offers.

Role requires understanding customer requirements, selecting solutions, and collaborating with account managers and operations to ensure timely quotes and orders.

Qualifications

• Bachelor's degree in business or engineering preferred, or equivalent technical school certification.
• Alternatively, at least 2 years of experience in a customer-facing role within the relevant industry.

Responsibilities

• Develop and maintain knowledge of the company's services, product lines, sales territories, product applications, and pricing structures.
• Understand and apply OEM relationships to the Customer Service Process.
• Review, process, and submit customer orders
• Quoting products and assemblies.
• Verifying pricing. Sourcing material
• Collaborate with Account Managers, Operations, and Production Coordinators to address customer service issues.
• Build and maintain customer trust in the company as a quality, value-added solutions provider.
• Assist Inside Sales Representatives and Managers within the vertical and occasionally other vertical teams with similar duties and responsibilities.

Skills

Communication

MS Office

Quality procedures

Technical training

Product knowledge

Valves knowledge

Chemical markets

Reading & comprehension

Independent work

Education

Bachelor's degree in business or engineering

Equivalent technical certification

2+ years customer-facing experience

Tools

CRM systems

ERP systems

Pricing software

Job description

W&O in Fort Lauderdale, FL seeks an Inside Sales Representative I to act as the primary liaison between customers and the company. You will translate customer needs into winning proposals for new products, complex systems, applications, and work-in-progress jobs, while negotiating competitive prices and presenting compelling offers.

Role requires understanding customer requirements, selecting solutions, and collaborating with account managers and operations to ensure timely quotes and orders.