Inside Sales Pro: Concrete Solutions & Customer Success

Titan Group; Norfolk (VA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Titan America LLC in Norfolk, VA is seeking an Inside Sales Representative to promote concrete sales, support customers on site, and build lasting relationships. This non-exempt role reports to the Sales Manager and focuses on delivering technical product information and quotes to customers.

You will maintain sales records, collaborate with operations, and provide exceptional customer service to ensure timely and accurate service. This position is on-site at our Norfolk location.

Qualifications

• Excellent business/financial acumen and ability to identify and capture business opportunities to drive results
• Strong oral, written, and interpersonal communication skills with a customer-focused approach
• 1-3 years construction industry experience; ready-mix knowledge preferred
• Advanced computer proficiency and MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent planning, attention to detail, and organizational skills with the ability to prioritize
• Ability to build effective spreadsheets and analyze data
• Proven ability to perform statistical analysis (averages, trends) and meet deadlines
• Exceptional customer service; responsive to concerns and timely follow-up
• High school diploma or equivalent; college degree preferred

Responsibilities

• Facilitate expansion of sales to existing underutilized customers through frequent contact and support
• Develop and maintain information on market conditions, territory intelligence, identifying market size, customers and competitors
• Support sales by supplying customers with information including new products/services, price and supply trends
• Provide quotes to customers within provided parameters
• Update and maintain sales reports to ensure up-to-date information is tracked
• Maintain customer accounts within software systems
• Develop extensive working relationships with customers and other departments
• Provide exceptional customer service by resolving customer issues, addressing inquiries, and delivering timely, effective assistance
• Responsible for special projects and other duties as assigned

Skills

Business Acumen

Communication skills

Industry experience

MS Office

Planning

Data analysis

Statistical analysis

Customer service

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office

Excel

Job description

Titan America LLC in Norfolk, VA is seeking an Inside Sales Representative to promote concrete sales, support customers on site, and build lasting relationships. This non-exempt role reports to the Sales Manager and focuses on delivering technical product information and quotes to customers.

You will maintain sales records, collaborate with operations, and provide exceptional customer service to ensure timely and accurate service. This position is on-site at our Norfolk location.