Inside Sales Representative

careers-usa-titanmaterials; Norfolk (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with matching

Paid vacation and holidays

Job summary

Titan America LLC, a leading heavy building materials company based in the eastern United States, has an immediate opening for an Inside Sales Representative in Norfolk, VA. The role focuses on promoting concrete sales, maintaining customer relationships, and offering on-site technical support to customers.

The position reports to the Sales Manager and requires 1–3 years in construction with ready-mix knowledge preferred, plus strong MS Office skills and a customer-first approach.

Qualifications

• Excellent business/financial acumen to seize opportunities and drive results
• Strong oral, written, and interpersonal communication with a customer focus
• 1-3 years construction industry experience; ready-mix knowledge preferred
• Advanced computer proficiency; MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent planning, attention to detail and organizational skills
• Ability to build spreadsheets and analyze data effectively
• Proven ability to perform basic statistical analysis and meet deadlines
• Exceptional customer service with timely follow-up
• High school diploma or equivalent; college degree preferred

Responsibilities

• Facilitate expansion of sales to existing customers through regular contact and support
• Develop and maintain information on market conditions, territory intelligence and competitors
• Support sales by providing information on products, prices and supply trends
• Provide quotes to customers within defined parameters
• Update and maintain sales reports for accuracy
• Maintain customer accounts within software systems
• Develop strong relationships with customers and other departments
• Deliver exceptional customer service by resolving issues and inquiries
• Handle special projects as assigned

Skills

Customer communication

Sales

MS Office

Ready-mix industry

Data analysis

Time management

Education

High school diploma

College degree preferred

Tools

CRM software

Job description

Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.

Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.

Titan Virginia Ready Mix has an immediate opening for an Inside Sales Representative in Norfolk, VA. This non exempt position will report to the Sales Manager. The primary function of this role is to promote concrete sales and products, sustain and build customer relationships, and to provide technical support to customers on site.

Responsibilities

• Facilitate the expansion of sales to existing underutilized customers thru frequent contact and support
• Develop and maintain information on market conditions, territory intelligence, identifying market size, customers and competitors
• Support sales effort by supplying customers with information including new products/services, price and supply trends
• Provide quotes to customers within provided parameters
• Update and maintain sales reports to ensure up to data information is tracked
• Maintain customer accounts within software systems
• Develop extensive working relationships with customers and other departments
• Provide exceptional customer service by resolving customer issues, addressing inquiries, and delivering timely, effective assistance
• Responsible for special projects and other duties as assigned

Qualifications

• ExcellentBusiness/Financial Acumen - ability to specify and capture business opportunities and make vital financial and business decisions that drive high levels of business results
• Strong oral, written, and interpersonal communication skills along with a customer focused philosophy
• Possess 1-3 years construction industryexperience, knowledge of ready-mix industry preferred
• Advanced computer proficiency and knowledge of MS Office including Word, Excel, PowerPoint and Outlook
• Excellent planning, attention to detail, and organizational skills with the ability to prioritize responsibilities
• Ability to build effective spreadsheets and analyze data
• Proven ability to perform statistical analysis (averages, trends, etc.) and work under tight deadlines
• Exceptional customer service skills; responsive to concerns and timely follow-up
• High school diploma or equivalent, College degree preferred

• Must be able to build successful relationships, treat and relate to others in open, respectful ways, even in difficult or challenging circumstances
• Self-motivated and results driven with commitment to meeting deadlines
• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required
• Ability to pass pre-employment processes including criminal background check and drug screen

Titan America LLC offers a competitive salary and comprehensive benefits package (medical, dental, vision, life, matching 401K, paid vacation and holidays).

Titan America is an Equal Employment Opportunity (EEO) / Affinitative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.