Inside Sales Representative

Titan Group; Norfolk (VA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Titan America LLC in Norfolk, VA is seeking an Inside Sales Representative to promote concrete sales, support customers on site, and build lasting relationships. This non-exempt role reports to the Sales Manager and focuses on delivering technical product information and quotes to customers.

You will maintain sales records, collaborate with operations, and provide exceptional customer service to ensure timely and accurate service. This position is on-site at our Norfolk location.

Qualifications

• Excellent business/financial acumen and ability to identify and capture business opportunities to drive results
• Strong oral, written, and interpersonal communication skills with a customer-focused approach
• 1-3 years construction industry experience; ready-mix knowledge preferred
• Advanced computer proficiency and MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent planning, attention to detail, and organizational skills with the ability to prioritize
• Ability to build effective spreadsheets and analyze data
• Proven ability to perform statistical analysis (averages, trends) and meet deadlines
• Exceptional customer service; responsive to concerns and timely follow-up
• High school diploma or equivalent; college degree preferred

Responsibilities

• Facilitate expansion of sales to existing underutilized customers through frequent contact and support
• Develop and maintain information on market conditions, territory intelligence, identifying market size, customers and competitors
• Support sales by supplying customers with information including new products/services, price and supply trends
• Provide quotes to customers within provided parameters
• Update and maintain sales reports to ensure up-to-date information is tracked
• Maintain customer accounts within software systems
• Develop extensive working relationships with customers and other departments
• Provide exceptional customer service by resolving customer issues, addressing inquiries, and delivering timely, effective assistance
• Responsible for special projects and other duties as assigned

Skills

Business Acumen

Communication skills

Industry experience

MS Office

Planning

Data analysis

Statistical analysis

Customer service

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office

Excel

Job description

Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.

Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.

Titan Virginia Ready Mix has an immediate opening for an Inside Sales Representative in Norfolk, VA. This non exempt position will report to the Sales Manager. The primary function of this role is to promote concrete sales and products, sustain and build customer relationships, and to provide technical support to customers on site.

Responsibilities

• Facilitate the expansion of sales to existing underutilized customers thru frequent contact and support
• Develop and maintain information on market conditions, territory intelligence, identifying market size, customers and competitors
• Support sales effort by supplying customers with information including new products/services, price and supply trends
• Provide quotes to customers within provided parameters
• Update and maintain sales reports to ensure up to data information is tracked
• Maintain customer accounts within software systems
• Develop extensive working relationships with customers and other departments
• Provide exceptional customer service by resolving customer issues, addressing inquiries, and delivering timely, effective assistance
• Responsible for special projects and other duties as assigned

Qualifications

• ExcellentBusiness/Financial Acumen - ability to specify and capture business opportunities and make vital financial and business decisions that drive high levels of business results
• Strong oral, written, and interpersonal communication skills along with a customer focused philosophy
• Possess 1-3 years construction industryexperience, knowledge of ready-mix industry preferred
• Advanced computer proficiency and knowledge of MS Office including Word, Excel, PowerPoint and Outlook
• Excellent planning, attention to detail, and organizational skills with the ability to prioritize responsibilities
• Ability to build effective spreadsheets and analyze data
• Proven ability to perform statistical analysis (averages, trends, etc.) and work under tight deadlines
• Exceptional customer service skills; responsive to concerns and timely follow-up
• High school diploma or equivalent, College degree preferred

• Must be able to build successful relationships, treat and relate to others in open, respectful ways, even in difficult or challenging circumstances
• Self-motivated and results driven with commitment to meeting deadlines
• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required
• Ability to pass pre-employment processes including criminal background check and drug screen

Titan America LLC offers a competitive salary and comprehensive benefits package (medical, dental, vision, life, matching 401K, paid vacation and holidays).

Titan America is an Equal Employment Opportunity (EEO) / Affinitative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.