Inside Sales Pro: Building Materials & Customer Growth

US LBM Holdings, LLC; Saint Augustine (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

US LBM Holdings, LLC is looking for an Inside Sales Representative to support new and existing customer sales, provide product information, quotes, and order coordination. This role collaborates with outside sales to ensure timely delivery and accurate pricing.

You will respond to inquiries, build professional relationships, and assist with stock and pricing processes while maintaining safety and company policies. The ideal candidate has 1–3 years in building materials or inside sales.

Qualifications

• High School Diploma or GED is required.
• 1-3 years of experience in building material industry with basic knowledge of product and application.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, pricing, quotes, deliveries, and installations.
• Initiate calls to customers to generate sales.
• Enter work orders, credits, returns, and service requests; file documents accordingly.
• Coordinate purchase and delivery of special products and obtain pricing details.
• Manage project schedules with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check back orders and resolve issues; handle billing problems.
• Handle special orders and pricing; assist with price lists.
• Develop and grow relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Communication

Inventory control

Building materials knowledge

Inside sales

Computer proficiency

Education

High School Diploma or GED

Job description

US LBM Holdings, LLC is looking for an Inside Sales Representative to support new and existing customer sales, provide product information, quotes, and order coordination. This role collaborates with outside sales to ensure timely delivery and accurate pricing.

You will respond to inquiries, build professional relationships, and assist with stock and pricing processes while maintaining safety and company policies. The ideal candidate has 1–3 years in building materials or inside sales.