Inside Sales Pro — Building Materials

US LBM Holdings, LLC; Saint Louis Park (MN); On-site; USD 50,000 - 58,000; Full time

Job summary

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is seeking an Inside Sales Representative to support new and existing customers with quotes, product support and order entry.

You will answer inquiries, generate sales calls, coordinate deliveries, manage pricing and credits, maintain stock levels, and build strong relationships with customers and trade partners.

Qualifications

• High School Diploma or GED required.
• 1-3 years of inside sales experience preferred.
• 1-3 years of building materials knowledge preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer relations

Communication skills

Inventory control

Inside sales

Education

High School Diploma or GED

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is seeking an Inside Sales Representative to support new and existing customers with quotes, product support and order entry.

You will answer inquiries, generate sales calls, coordinate deliveries, manage pricing and credits, maintain stock levels, and build strong relationships with customers and trade partners.