Inside Sales: Plumbing & HVAC Solutions

Connor Co.; Sugar Grove (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

FSA

401(k) plan

Job summary

Connor Co. is seeking an Inside Sales professional in Sugar Grove, IL to help customers find the right plumbing and HVAC products and keep projects moving. This role blends customer service, technical product support, and sales coordination.

The position requires a high school diploma and at least two years of plumbing and HVAC experience. You will read blueprints, prepare quotes, and enter orders while coordinating deliveries and supporting the Branch Manager.

Qualifications

• High school diploma or equivalent is required; two years of plumbing experience and two years of HVAC experience.
• Strong customer service and communication skills are essential.
• Ability to read blueprints and schematics to identify customer needs.

Responsibilities

• Assist customers by phone and in person with product selection, specifications, pricing, availability, and application questions.
• Prepare and follow up on quotes and bids; support outside sales with orders, submittals, and operation and maintenance manuals.
• Read blueprints and schematics to identify customer needs and recommend appropriate products and solutions.
• Enter and confirm orders in Eclipse, coordinate deliveries, and track customer orders from entry through fulfillment.
• Work with customers, suppliers, and internal teams to resolve product, shipping, return, and warranty issues and provide follow-up support.
• Build relationships with current and prospective customers, identify sales opportunities, and stay informed about products, market conditions, and competitors.
• Participate in sales meetings, product training, industry organizations, and trade events; provide reports and support to the Branch Manager.
• Assist the counter and warehouse teams as needed. Occasionally make customer deliveries, sales calls, and jobsite visits to help resolve issues.

Skills

Customer service

Communication

Blueprint reading

Education

High school diploma or equivalent

Tools

Eclipse software

Job description

Connor Co. is seeking an Inside Sales professional in Sugar Grove, IL to help customers find the right plumbing and HVAC products and keep projects moving. This role blends customer service, technical product support, and sales coordination.

The position requires a high school diploma and at least two years of plumbing and HVAC experience. You will read blueprints, prepare quotes, and enter orders while coordinating deliveries and supporting the Branch Manager.