Sugar Grove-Inside Sales (Plumbing & HVAC)

Connor Co.; Sugar Grove (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

FSA

401(k) plan

Job summary

Connor Co. is seeking an Inside Sales professional in Sugar Grove, IL to help customers find the right plumbing and HVAC products and keep projects moving. This role blends customer service, technical product support, and sales coordination.

The position requires a high school diploma and at least two years of plumbing and HVAC experience. You will read blueprints, prepare quotes, and enter orders while coordinating deliveries and supporting the Branch Manager.

Qualifications

• High school diploma or equivalent is required; two years of plumbing experience and two years of HVAC experience.
• Strong customer service and communication skills are essential.
• Ability to read blueprints and schematics to identify customer needs.

Responsibilities

• Assist customers by phone and in person with product selection, specifications, pricing, availability, and application questions.
• Prepare and follow up on quotes and bids; support outside sales with orders, submittals, and operation and maintenance manuals.
• Read blueprints and schematics to identify customer needs and recommend appropriate products and solutions.
• Enter and confirm orders in Eclipse, coordinate deliveries, and track customer orders from entry through fulfillment.
• Work with customers, suppliers, and internal teams to resolve product, shipping, return, and warranty issues and provide follow-up support.
• Build relationships with current and prospective customers, identify sales opportunities, and stay informed about products, market conditions, and competitors.
• Participate in sales meetings, product training, industry organizations, and trade events; provide reports and support to the Branch Manager.
• Assist the counter and warehouse teams as needed. Occasionally make customer deliveries, sales calls, and jobsite visits to help resolve issues.

Skills

Customer service

Communication

Blueprint reading

Education

High school diploma or equivalent

Tools

Eclipse software

Job description

Job Category: Sales

Requisition Number: SUGAR001468

• Posted : October 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

694 Heartland Drive
Sugar Grove, IL 60554, USA

Description

Plumbing and HVAC | Connor Co. | Sugar Grove, IL

Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m.

Connor Co. is seeking an Inside Sales professional to help customers find the right plumbing and HVAC products and keep their projects moving. Join our Sugar Grove team in a role that combines customer service, technical product support, and sales coordination。

What You Will Do

• Assist customers by phone and in person with product selection, specifications, pricing, availability, and application questions。
• Prepare and follow up on quotes and bids; support outside sales with orders, submittals, and operation and maintenance manuals。
• Read blueprints and schematics to identify customer needs and recommend appropriate products and solutions。
• Enter and confirm orders in Eclipse, coordinate deliveries, and track customer orders from entry through fulfillment。
• Work with customers, suppliers, and internal teams to resolve product, shipping, return, and warranty issues and provide follow-up support。
• Build relationships with current and prospective customers, identify sales opportunities, and stay informed about products, market conditions, and competitors。
• Participate in sales meetings, product training, industry organizations, and trade events; provide reports and support to the Branch Manager。
• Assist the counter and warehouse teams as needed. Occasionally make customer deliveries, sales calls, and jobsite visits to help resolve issues。

What You Bring

• High school diploma or equivalent; at least two years of plumbing experience and two years of HVAC experience。
• Knowledge of plumbing and HVAC systems, products, and markets, with the ability to read blueprints and schematics。
• Friendly, professional customer service and strong communication and relationship-building skills。
• Attention to detail, strong organization, and the ability to prioritize a busy workload and work independently。
• Problem-solving and basic math skills, along with the ability to learn and use Eclipse software。

Schedule and Employment Requirements

Occasional after-hours customer calls and opening the branch for customer needs may be required. Employment is contingent on successful completion of a background check and pre-employment drug screening。

Compensation and Benefits

Pay: $65,000 to $75,000 annually

Benefits include medical, dental, vision, and life insurance; short- and long-term disability coverage; a flexible spending account (FSA); and a 401(k) plan。

Connor Co. is an Equal Opportunity Employer。

Education

Preferred

High School or better。

Experience

Required

2 years:

Plumbing

2 years:

HVAC

Licenses & Certifications

Preferred

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor。