High-Impact Inside Sales Rep — Plumbing & HVAC

Super Service Today; Danvers (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

Super Service Today is seeking an Inside Sales Representative in Danvers, Massachusetts. This in-office role focuses on converting opportunities into closed sales for plumbing, heating, cooling, and drains, with base salary plus commission, and a strong emphasis on relationship-building and proactive follow-up.

You will manage quotes, follow up with customers, and coordinate with field teams to ensure timely scheduling and handoffs to the service team.

Qualifications

• Confident and engaging phone communication
• Strong professional English speaking and writing skills
• Ability to manage multiple opportunities and maintain an organized pipeline
• Willingness to follow up, handle objections, and ask for the sale

Responsibilities

• Follow up on estimates and quotes and identify blockers
• Contact existing customers about upcoming work and other sales opportunities
• Build rapport quickly and adapt communication style
• Listen for customer needs and future opportunities
• Explain service options, pricing, memberships, and offers
• Handle objections with empathy and sound judgment and ask for the sale
• Involve technicians or managers when needed
• Maintain accurate customer notes and next steps in the CRM
• Coordinate with service teams to schedule sold work
• Manage follow-up pipeline daily and fulfill commitments

Skills

Phone communication

Active listening

Questioning

Sales mindset

Objection handling

Pipeline management

CRM software

Bilingual/multilingual

Tools

CRM software

Job description

Super Service Today is seeking an Inside Sales Representative in Danvers, Massachusetts. This in-office role focuses on converting opportunities into closed sales for plumbing, heating, cooling, and drains, with base salary plus commission, and a strong emphasis on relationship-building and proactive follow-up.

You will manage quotes, follow up with customers, and coordinate with field teams to ensure timely scheduling and handoffs to the service team.