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An established industry player in electrical wholesale distribution is seeking a motivated Inside Sales Representative to enhance customer support. In this dynamic role, you will handle inquiries, process orders, and provide product recommendations while collaborating with outside sales and warehouse staff. With a focus on exceptional service and in-depth product knowledge, this position offers a competitive salary and comprehensive benefits. Join a supportive team environment that values growth and work-life balance, making a significant impact in a fast-paced industry.
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Job Description
About Us:
We are a leading electrical wholesale distributor serving contractors, industrial customers, and commercial/ residential clients. With a reputation for exceptional service, in-depth product knowledge, and a commitment to customer success, we’re growing our team and looking for a motivated Inside Sales Representative to join our fast-paced environment.
Position Summary
As an Inside Sales Representative, you'll be the frontline support for our customers, handling inquiries, processing orders, and providing product recommendations. You'll work closely with outside sales, purchasing, and warehouse staff to ensure seamless customer service and contribute to our overall sales success.
Key Responsibilities
Assist customers via phone, email, and walk-ins with product selection, pricing, and availability.
Process quotes and sales orders accurately and efficiently.
Provide technical product support and cross-reference items as needed.
Build and maintain relationships with contractors, electricians and purchasing agents.
Collaborate with outside sales reps to support key accounts and project opportunities.
Stay up to date on product knowledge, promotions, and industry trends.
Resolve issues related to orders, deliveries, and returns in a timely and professional manner.
Why Join Us
Competitive salary and performance-based incentives
Comprehensive benefits package (health, dental, 401k)
Profit Sharing
Supportive team environment with opportunities for growth
Monday–Friday and a couple of Saturdays schedule with work-life balance
Qualifications
1 - 3+ years of experience in inside sales or customer service within the electrical supply or construction industry.
Knowledge of electrical products (e.g., wiring, conduit, breakers, lighting) preferred.
Strong communication and problem-solving skills.
Detail-oriented with the ability to manage multiple tasks in a fast-paced setting.
Familiarity with inventory and order management systems is a plus.
High school diploma or equivalent; additional technical or sales training is a plus.
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