Inside Sales Professional (Remote)

RNA Rentokil North America; Anaheim (CA); Remote; USD 31,000 - 44,000; Full time

Job summary

Join a forward-thinking company that values excellence and customer service as an Inside Sales Professional. In this role, you'll be responsible for selling and upselling pest management services, ensuring a high closing rate while maintaining a customer-focused approach. With a commitment to professional growth and a supportive team environment, this position offers a competitive salary and numerous benefits starting from day one. If you're looking to make a difference in a dynamic, fast-paced environment, this is the perfect opportunity for you.

Benefits

Health Benefits

401(k) Retirement Plan

Tuition Reimbursement

Company-paid Holidays

Flexible Work Environment

Qualifications

• 1+ years of successful experience in a professional sales organization.
• Proven history of driving sales results and achieving goals.

Responsibilities

• Sell and upsell Pest Management Services and Products to residential prospects.
• Meet or exceed monthly Base Line Sales Target and KPIs.

Skills

Verbal Communication

Written Communication

Sales Skills

Customer Service

Multi-tasking

Education

High School Diploma or GED

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Inside Sales Representatives do?

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer-focused service.

Reponsibilities include but are not limited to :

• Effectively manage inbound daily sales calls expectations.
• Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
• Consistently achieve and exceed monthly Base Line Sales Target.
• Clearly identify and execute the Inside Sales 6 Step Sales Approach.
• Follow up on all Proposed / Proposed / Open Orders and Sold / Proposed within 24 hours.
• Re-solicitation / calls to convert single purchase customers into Year Round Protection Plan.
• Effectively Execute Residential Campaigns for both new and existing customers.
• Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. During non-peak months, it may be necessary to support campaigns other than Inbound.
• Call volume standards are 12-15 Calls per Hour.
• Meet or exceed a monthly call quality sc
• Meet or exceed an average monthly call quality score above 75%.
• Multi-tasking skills are essential

What do you need?

• Minimum High School diploma or GED required
• 1+ years successful experience at a rapidly growing professional sales organization.
• 1+ years Call center experience
• Proven history of driving sales results and achieving goals
• Must possess superior verbal and written communication skills.
• Experience in effectively collaborating with internal and external stakeholders
• Proven success in a dynamic, fast-paced environment

Base Pay Range : $31,200 - $43,700 / year

In addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive and / or commission pay. Total annual earning potential may vary based on performance, assigned routes and achieving Key Performance Indicators ("KPIs").

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click to read more about our Total Rewards Program which includes :

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

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Inside Sales Professional • Anaheim, California, US