Inside Sales & Ops Trainee (12-Month Development)

National Trench Safety; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

National Trench Safety in Austin, TX is seeking a Sales Associate to develop foundational skills in inside sales, branch operations, and customer-facing activities within the construction and equipment rental industry.

You will gain hands-on exposure, participate in meetings and field visits, and advance based on performance and training completion. This developmental role is designed for early career talent and lasts up to twelve months.

Qualifications

• Bachelor's degree or equivalent experience.
• Recent graduates or early career professionals welcome; up to 2 years inside sales experience.
• Construction, equipment rental, or related industry exposure preferred.
• Valid driver’s license and ability to travel locally for branch and jobsite exposure.
• Willingness to relocate as needed for the next role.

Responsibilities

• Learn and support end-to-end sales process from lead generation through order fulfillment.
• Assist with inbound and outbound customer communications.
• Support Outside Sales with account research, prospecting activities, opportunity tracking, and pipeline management.
• Participate in customer meetings, jobsite visits, and ride-alongs to understand field sales dynamics.
• Develop foundational product knowledge to support and educate customers on equipment solutions.
• Maintain accurate CRM records and sales documentation.
• Gain hands-on exposure to branch operations, including yard, shop, logistics, and administrative processes.
• Learn safety, compliance, and operational standards critical to branch performance.
• Follow up on open customer issues to ensure resolution.
• Develop understanding of how operational execution supports customer satisfaction and revenue growth.

Skills

Strong communication

Relationship building

Initiative and accountability

Time management

Self-motivated and collaborative

Organizational skills

Education

Bachelor's degree or equivalent experience

1-2 years inside sales or customer-facing sales experience

Tools

CRM systems

Microsoft Office

Job description

National Trench Safety in Austin, TX is seeking a Sales Associate to develop foundational skills in inside sales, branch operations, and customer-facing activities within the construction and equipment rental industry.

You will gain hands-on exposure, participate in meetings and field visits, and advance based on performance and training completion. This developmental role is designed for early career talent and lasts up to twelve months.