Inside Sales & Operations Manager

Colonial Group; Valley View (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Colonial Group is seeking a Branch Manager to lead the Inside Sales team and oversee warehouse operations, focusing on coaching and development to boost branch performance and customer engagement.

You will drive demand creation, manage KPIs and pipeline, and collaborate with Outside Sales and the Regional Sales Manager to support sales growth and branch operations. Strong leadership and a data-driven mindset are essential.

Qualifications

• Proven leadership experience, preferably in Inside Sales.
• Strong coaching skills with the ability to develop individuals and build high-performing teams.
• Sales-driven mindset with experience managing KPIs and pipeline processes.
• Effective communicator and problem solver who thrives in a fast-paced environment.

Responsibilities

• Lead, coach, and develop the Inside Sales team to drive demand creation and maximize selling opportunities.
• Use a data-driven approach to manage performance through sales KPIs and pipeline discipline.
• Partner closely with Outside Sales Representatives and the Regional Sales Manager to ensure proactive customer engagement and sales support.
• Promote best practices in CRM and sales tools to ensure accuracy in pipeline and call activity.
• Oversee daily warehouse operations and support branch safety protocols.
• Support credit, collections, and purchasing processes as needed to ensure smooth branch operations.

Skills

Leadership experience

Coaching skills

Sales KPIs / pipeline management

Communication / problem solving

Tools

CRM software

Job description

Colonial Group is seeking a Branch Manager to lead the Inside Sales team and oversee warehouse operations, focusing on coaching and development to boost branch performance and customer engagement.

You will drive demand creation, manage KPIs and pipeline, and collaborate with Outside Sales and the Regional Sales Manager to support sales growth and branch operations. Strong leadership and a data-driven mindset are essential.